First time flying Porter Chicago Midway to Quebec City via Toronto round trip. Bottom line: excellent. Arrived in Toronto and was a bit confused on how to transfer to the connection. Coming into Canada from USA one retrieves checked bag (even though checked through) and goes through Canadian customs. Once through customers one takes it upstairs to connecting flight bag transfer where it is scanned and sent on its way to the connecting flight. On the return to the USA this step is not necessary since USA passport control and customs is done at the USA destination airport in my case Midway in Chicago - which was very fast. I echo the comments of others pleased with on board services. The only thing that would make Porter even better from my point of view would be to add on board wi-fi. One additional suggestion I would add is to always check in at the Porter service desk once you get in your lounge (they have a USA bound lounge and a domestic Canadian destination lounge). For web check in travelers which I was one there is an added security step that they need to do. I had thought this was done in Quebec city but apparently they had missed that. In any case my first trip with Porter certainly won't be my last.