"8h flight no entertainment"
M Roberts (United Kingdom)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Sydney to Manila |
Date Flown | November 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
14th November 2017 : Philippine Airlines response
Good day, M Roberts! Thank you for addressing these concerns. Our newly re-configured A330 utilizes our Melbourne, Sydney, Shanghai, Hong Kong and Narita flights. However, this may still change without prior notice as part of operational requirements. Rest assured, we have taken full note of your feedback to help us enhance our services. Thank you and have a nice day!
"could not move my knees"
Ushal Naidoo (New Zealand)
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Manila to Auckland via Cairns |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
24th October 2017 : Philippine Airlines response
Hello, Ushal. Please allow us to explain that we will endeavor to honor your seat requests. However, we do not guarantee to provide any particular seat as this may be necessary to comply with laws, rules, and government regulations, or for operational, safety, or security reasons. Rest assured, your feedback with regard to our seat legroom will be noted for the improvement of our services. Thank you, Ushal. And we still hope to regain your confidence on our service under more pleasant circumstances.
"Both aircraft were comfortable"
N Sutherland (United Kingdom)
Aircraft | A330 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Manila to Bangkok |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
24th October 2017 : Philippine Airlines response
Thank you for your lovely review, N Sutherland! Also, you will appreciate to know that we are continuously exerting our best efforts to improve our fleet, amenities, and facilities to serve you better and provide the heartfelt Filipino service.
"personnel are very accommodating and hospitable"
G Reyes (Philippines)
Aircraft | A321 |
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | Manila to Iloilo |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
26th November 2017 : Philippine Airlines response
Thank you for sharing your experience with us, G Reyes! We will have your review regarding our Mabuhay Lounge noted. Also, we are beyond grateful to be inspired by a passenger like you. Thank you for reminding us to be attentive to the needs of our passengers up to the tiniest yet most important detail.
"crew helpful and welcoming"
S Latif (Saudi Arabia)
Aircraft | a330 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Jeddah to General Santos via Manila |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
26th November 2017 : Philippine Airlines response
We are as glad to finally have you on-board, S Latif! You will appreciate to know that our In-Flight meals are prepared by well-known culinary personalities and our airline food experts with leading standards. Thank you.
"We missed our flight"
D Johnson (United States)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Manila to Caticlan |
Date Flown | October 2017 |
Value For Money | 12345 |
Recommended | no |
"Seat okay, not very comfortable"
Naghmeh Radhakrishna (Australia)
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | London to Manila |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
"I had no follow on ticket "
B Gallem (Ireland)
Aircraft | Boeing 777-300ER |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Los Angeles to Manila |
Date Flown | August 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"flight and crew are perfect"
D Galtine (Saudi Arabia)
Aircraft | A330-343 |
Type Of Traveller | Solo Leisure |
Seat Type | Premium Economy |
Route | Riyadh to Manila |
Date Flown | July 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"fell short of expectations"
D Vauphine (United Kingdom)
Type Of Traveller | Solo Leisure |
Seat Type | Business Class |
Route | London to Manila |
Date Flown | September 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |