"Big improvements were noticed upon boarding"
Arvin Paredes (Philippines)
Aircraft | A320 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Angeles to Tagbilaran |
Date Flown | December 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"all flights were on time"
V Sirontos (Greece)
Aircraft | A321 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Singapore to Caticlan via Manila |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"experience is almost perfect"
M Lopez (United States)
Aircraft | A321 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Manila to Guam |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
11th March 2018 : Philippine Airlines response
Thank you for sending your feedback, M Lopez. We will definitely take note of your review to provide the perfect flight experience on your next travel with us. See you again soon!
"a very different experience"
L Davies (United Kingdom)
Aircraft | A340 & Boeing 777 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Auckland to London via Manila |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | no |
8th January 2018 : Philippine Airlines response
Hello, L Davies. We would like to assure you that we take note of reports, forward them to the appropriate offices, and act upon them for the improvement of our services. Hence, our Cabin Services will be notified with regard to your feedback for their proper evaluation. Thank you for bringing this to our attention, L Davies. We hope this incident would be isolated from the past favorable experiences you may have with us.
"the experience was good"
5 reviews Samuel Tan (Philippines)
Aircraft | A320 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Guam to Manila |
Date Flown | December 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
8th January 2018 : Philippine Airlines response
Thank you for giving us a thumbs up, Samuel! We will surely take note of your feedback as we strive to provide the best and seamless flight experience to our passengers.
"will continue to fly with PAL"
3 reviews Gideon Sam Nombrehermoso (Philippines)
Aircraft | A320 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Puerto Princesa to Manila |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
13th February 2018 : Philippine Airlines response
These comments are really helpful for the enhancement of our services, Gideon and thank you for sharing your feedback. We hope to be part of your future travels again!
"I was impressed"
C Deane (United Kingdom)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | London to Sydney via Manila |
Date Flown | January 2018 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
13th February 2018 : Philippine Airlines response
Hi, C Deane! We really appreciate the time you took in writing these comments. We are glad that our services made your flight a memorable one. Thank you and we hope to see you again on-board soon!
"Kudos to the crew"
Ulysses Hechanova (United Kingdom)
Aircraft | Boeing 777 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | London to Manila |
Date Flown | December 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"legroom was ample and just enough"
Jonas Cos (Philippines)
Aircraft | A321 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Manila to Taipei |
Date Flown | November 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"I loved everything"
H Kim (South Korea)
Aircraft | A321 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Manila to Busan |
Date Flown | December 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |