✅ Verified Review
| I have flown Philippine Airlines since the mid 80's till the mid 90,s and had weathered the Marcos era and the eruption of Mt Pinatubo, when the airline had stopped flying to Australia. Back then the Philippines was known as the smile of Asia, so your holiday should start when you get on the plane not when you get off. This was my first time to fly this airline in twenty years. The nightmare began at the check-in at Sydney, the max luggage for economy was 30kg and 7kg carry on, it was obvious that 95% of the passengers were Filipinos or expat Filipinos and part of their culture is to bring back as much as goods as they can to their loved ones back in their homeland. I was shocked to see amount of excess luggage that was being loaded both at the check in and online check in queues. So much that they needed a large cage that resembled something from a zoo, I would estimate somewhere between twenty to thirty kilos for at least half of the passengers, not to mention the excess carry on baggage. Twenty years ago the airline would serve you a snack and 2 hot meals an abundance of alcoholic and non-alcoholic beverages, two movies, toothpaste & brush and padded eye shield for sleep on an eight hour flight. Today all you will get is a very small almost inedible hot meal, very little to drink, a cheese and ham toasted sandwich for a snack, no inflight entertainment. They do have free WiFi but that takes away the experience you should look forward to when travelling. So if you don't have your own tablet or smartphone, tough. The aircraft advertised was an A340 but I later found out it may have been a A330, standard 70 rows, somehow they managed to get 78 rows, Virtually no leg room, seats were small and cramped, the aisle way was very narrow, toilets very small, could not contact stewardesses as seat controls didn't seem to work. This aircraft should only be used for short flights only one to three hours max and not for an eight hour flight. When I disembarked I felt tired, exhausted, dehydrated with muscular soreness. I will never fly this airline internationally again. An embarrassment for a national carrier.