| La Paz to Lima via Cusco. My husband and I had the most unpleasant and terrible experience with Peruvian Airlines. We booked flight number P9 330 flying out from La Paz, Bolivia at 10.40 to Lima, Peru. We knew the plane would stop in Cusco for about half an hour. We each got one boarding pass and were told at the counter to collect our checked bags in Lima. Our seats were 21E and 21F, at the back of the plane. There were altogether 3 female flight attendants, one was more senior and was alright. The other two flight attendants (one younger, one older) were sitting at the back when the plane took off. We asked one flight attendant at the back (the older one) whether we need to leave the plane when arriving at Cusco. She spoke English, which was not even marginally understandable. She just replied, Cusco, and we could not understand other words that she was mumbling. When that same flight attendant served drinks, her attitude was like she did not want to work and serve customers. When I said "coffee with milk please", she replied "no milk" impatiently. When the plane touched down in Cusco, some passengers were still in their seats while others were picking their bags. My husband asked one flight attendant at the back (the younger one, not the one that served drinks) and said we were heading to Lima and "do we need to leave the plane?". That younger flight attendant told my husband to "remain seated". We therefore remained seated, thinking that other passengers were leaving because their destination was Cusco. Then, after a few minutes, the flight attendant (the older one, who served us drinks and had a bad attitude all along) came to us and said, in a very rude tone, "I told you to go out!". I asked if we need to bring our bags and she replied, without any patience, "take all your personal belongings!" Again, in a very rude way, like we were told off! For Christ's sake, we were the customers and I just cannot believe that this was the service that an airline would deliver! I was angry and told her that her attitude could be much better and this was very bad service. She just went back to her seat at the back. We left the plane, and there was a long queue at the immigration counter. No one told us we need to go through the immigration and customs in Cusco (as we only had a very short stop in Cusco and we're heading to Lima). If not because some very kind passengers allowed us to go through the immigration first, we would have missed our flight to Lima. As we only got one boarding pass at La Paz, after customs in Cusco, we did not know there was a new flight number and which departure gate was our flight. We had to ask around before queuing up to board the plane. When we arrived at Lima, we did not know the new flight number and had to guess before we collected our checked bags. Until then, we came to know the flight from Cusco to Lima was flight number P9 218. I am a frequent traveller but this was the first time that I travelled to Peru and Bolivia. It really struck me that the arrangements for such a short (half an hour) stop could be that bad, particularly when one flight attendant asked us to remain seated on the plane while another flight attendant rudely demanded us to go out! This is also the first time that I came across a flight attendant who is so impolite, rude and so bad-mannered. It is totally unacceptable. We are extremely disappointed by the services provided.