✅ Verified Review
| Stansted to Abu Dhabi via Istanbul. If you are looking for a dirt cheap flight without any comfort then this might be the airline for you. That is the plus side. Tried to checkin 72 hours in advance and the site was down. When I eventually tried to check in they told me that check in was prohibited for me. Called their call centre and he told me that online checkin was not available for British citizens. He stated it was a UK government directive. The agent at the airport stated that was not correct. So no online checkin not available for British citizens apparently. When I said I would like to select an isle seat he said we do not allow passengers to select seats on checkin and you would get a middle seat. So passengers who checkin early get the worst seats. Arrived at the airport 3 hours early and spent 90 minutes in the queue, back staring to hurt. Representative at the airport said she had never heard of such a government directive reading checkin of British passport holders. So their agent was not truthful to cover up a poor service. Check in was fine, delightful lady. Plane late departure due to excessive checkin times/queues, late aircraft arrival, Euro traffic control or congestion in Turkish airspace. All were give. However departure staff at the gate were very pleasant. Boeing 737-800 out of STN. Where did they buy those seats? Well disguised wooden bench. Very uncomfortable. Pointless paying for extra legroom as I did. Boeing 737-800 out of SAW, no seat recline, no pocket to put things in and no cushion effect. No inflight entertainment either. The in light map was looking out if the window. Finally you pay for everything. Food, tea, coffee, water and seat selection.