✅ Verified Review
| Osaka to Okinawa. Never again I hope. Even at Osaka airport their gates are far away and seem remote and isolated. The flight crew were pleasant enough; there is the low amount of amenities and attention I've come to expect from an LCC. I never had any doubts about the safety of the flight, the plane seemed in new condition, and the crew very professional. But at arriving at Naha, Okinawa (on time), I became very frustrated with Peach. Once again, I soon found out, we were deposited into a far away terminal, but this one was even more remote than at Osaka; it felt like I was in a hot warehouse. After claiming my bag (of course I had to pay to check my 1 bag; at least Jeju Air lets you check a bag for free, and doesn't make you sweat and wait in some forgotten place), there was a long line to get outside. I had no idea what the line was for, why we were waiting, and why the line of people was not moving. There were no Peach employees anywhere to be seen. After about 10 minutes in line, I thought I saw a Peach employee walking by, going into an office door, so I attempted to call out to her - I am fairly certain she heard me, and made eye contact with me, but went through the door anyway and closed it behind her. A few more minutes passed, and I was able to find out from an employee of a rental car company that we were waiting in line for a shuttle bus to take us to the main terminal. I then noticed that there were indeed buses coming, but so infrequently, that it took at least 30 minutes of standing in the Peach warehouse (apparently no A/C, for it was Hot in there) before I (and most other passengers) were able to board their shuttle to the proper terminal, a 5 minute ride, packed full, still hot. I went on their website today, to make a complaint, and I could find nowhere any contact information for them (only ways to book a flight, take your $, and kiss you goodbye.) I will not fly Peach again.