Orient Thai Airlines

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment N/A
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 41 reviews
7/10
No Skytrax Rating
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5/10

Orient Thai Airlines customer review

(United Kingdom)

BKK to HKG one way. Flight was on an all economy 29 year old 747-300. Flight completely full. Delayed out of HKG by approx 30 to 40 mins. No explanation for delay and boarding was chaotic! Interior of the aircraft was clean but worn and tatty. Ticket price was £150 each which was half of what Air Asia Thai etc were asking for so good value for money but you get what you pay for with this airline. Only water and juice served by the crew although they did come through the cabin regularly. Meal serves was ok. Most of the crew very young and didn't seem to know what to do or when to do it. Overall an ok airline and good value for money.
Seat TypeEconomy Class
Value For Money 12345
no
7/10

Orient Thai Airlines customer review

(Thailand)

Charter flight from Bangkok to Wuhan. Flight delayed 1 hour from Bangkok to Wuhan 2 hours delay from Wuhan back to Bangkok. The plane is old however the seats ok and the meal decent.
Seat TypeEconomy Class
Value For Money 12345
no
8/10

Orient Thai Airlines customer review

(Poland)

Phuket to Bangkok. Plane (MD-84) was well maintained with the passenger cabin clean and very comfortable. Inflight service was nothing to complain about: cabin crew very polite and experienced. The free snack and a soft drink is a nice addition to this short flight. As for the price - it is usually the cheapest option on this route with no extra payments added when booking and paying on-line.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Orient Thai Airlines customer review

(United Kingdom)

Just flew from Bangkok to Hong Kong return. Found the whole experience pleasant overall. The cabin crew were great. Enjoyed the meal and was given plenty of soft drinks during the 2.5 hour flight.
Seat TypeEconomy Class
Value For Money 12345
yes
1/10

Orient Thai Airlines customer review

(Japan)

Our initial booking told us we would fly from Donmueng airport. When we arrived we were told it was not in operation due to flood damage and all domestic flights were operating out of Suvarnabhumi. We had to race back to the other airport to catch our flight. Upon our arrival our flight was delayed 3.5 hours without explanation. Flying back to Bangkok we arrived for our 4.55 pm flight 2 hours ahead of time only to find out check-in would not open until 5.30 and our flight would not depart until 9pm. We finally boarded at 11.30 and lost an entire day of travel. The only saving grace was the kind and professional staff.
Seat TypeEconomy Class
Value For Money 12345
no
10/10

Orient Thai Airlines customer review

(Thailand)

I use Orient Thai regularly to shuttle between Chiang Mai and Bangkok. Standards of service always reliable with polite and attentive staff who speak good English. Even on this short hop passengers are always provided with a snack and a drink. Usually the cheapest option between the two cities only downside being that there are no flights between mid morning and mid afternoon.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Orient Thai Airlines customer review

(United Kingdom)

Chaing Mai-DMG (one way). I am surprised by this airline great cabin crew peanuts drink snack drink service on a 1 hr flight the only down side was the old (MD80) planes in use with at best shabby paint work. Great prices and baggage included.
Seat TypeEconomy Class
Value For Money 12345
yes
10/10

Orient Thai Airlines customer review

(United Kingdom)

DMK (Don Muang Bangkok) to HKT. I bought 4 tickets for myself and other members of my family for this holiday flight expecting it to be the same quality of flight as the low cost flights I usually take with European low cost carriers. I was wrong. The plane though more than a few years old was clean and comfortable with a seat pitch more than adequate. During the flight snack boxes were given out along with mineral water on request all free of charge. This along with a free checked baggage allowance of 20kg makes this low cost airline more like the full service airlines of yester year that we all used to enjoy. On this single experience I will certainly use them again and would recommend.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Orient Thai Airlines customer review

(Czech Republic)

BKK-Hat Yai reservation by phone and you can pay the ticket at any 7-11 store in Thailand. Flying from Don Muang airport is great as its used only by Orient and Nok Air. Check in painless on time planes in good shape for their age. Mini snack and free drinks offered. Crew attentive hassle free flight.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Orient Thai Airlines customer review

(Australia)

A solid budget airline. HKG-BKK return both flights on schedule well organised and catered. Cabin crew well presented and excellent customer service. Meals are price-appropriate (peanuts cold chicken and rice lots of drinks). Aircraft OK our B747 looked visibly aged with some cabin trim still from its JAL heritage. Inflight entertainment is nil though not really required.
Seat TypeEconomy Class
Value For Money 12345
yes