Onur Air

Customer Reviews

2 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 133 reviews
5/10
2 star Skytrax Rating
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9/10

Onur Air customer review

(United Kingdom)

Have used Onur Air for the last 2 years. Flights on time aircraft fine and have had less legroom with other airlines. Take your own food and drinks as in flight snacks and drinks require a second mortgage.
Seat TypeEconomy Class
Value For Money 12345
yes
2/10

Onur Air customer review

(United Kingdom)

Manchester to Bodrum return - you clearly get what you pay for. Only two check-in desks at Manchester for three flights. Such a throng of people you had no way of knowing if you were in the right queue. Flight on an A300-600R aircraft which was designed to have 8 seats in a row in a 2-4-2 configuration but Onur Air cram an extra seat into each row in a 3-3-3 configuration. This means all the seats are very narrow and seat pitch can't have been more than 29 inches. Both flights an hour late departing with no explanation. Impossible to sleep onboard (our returning flight left at 4am!). Worrying signs - brackets on the cabin wall where extinguishers and emergency torches should be but weren't there. Bathrooms disgusting. Staff rude. Safety demonstration only in Turkish!
Seat TypeEconomy Class
Value For Money 12345
no
8/10

Onur Air customer review

Just got back to Edinburgh from Bodrum with Onur Air. The checkin and flight out was quick and painless although the pilot sounded half asleep when adressing the passengers - only ruined with the outrageous prices for drinks etc on the plane but like others have said you don't have to purchase them. The flight back was on time - the thing people have to remember is that you're booking a flight with a budget airline and you get what you pay for.
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9/10

Onur Air customer review

Durham to Bodrum return excellent fights on new aircraft. Good service much better than easyjet etc staff very nice and helpful. Drinks expensive but we knew they would be and took our own onboard.
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6/10

Onur Air customer review

Onur was a satisfactory airline. The staff were pleasant if slightly reserved and the food. But a very comfortable flight. If I were to suggest an improvement it would be that Onur Air should have some inflight entertainment. We flew for 4 hours from Durham Tees Valley to Dalaman and it was fairly boring.
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8/10

Onur Air customer review

Gatwick to Bodrum. No problems drinks and food expensive a bit cramped. The A321 took off on time and arrived early. Give this airline a shot if money is tight.
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3/10

Onur Air customer review

We had a terrible flight out with extremely cramped seats. The return from Antalya to Manchester was a bit better but crew were rude and unhelpful. When I politely asked if I could have a pillow for the night flight home I was told there were none. I asked why since it was a night flight and the stewardess just snapped back "Don't ask me". She tore the complaints form out of the flight magazine and told me to fill it in if I was unhappy. Wonder where that finished up as it was just to be handed to the cabin crew not even in an envelope!!
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2/10

Onur Air customer review

Gatwick to Bodrum Found the fact that our row of seats seemed to move considerably quite alarming! Very cramped and the staff not very friendly. Refreshments very expensive. Return flight chaotic boarding as we were allowed to board both ends of the plane. Turkish passengers obviously more favoured! But it was cheap!
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7/10

Onur Air customer review

EMA-Dalaman return.The flight out was on time - we were lucky enough to be allocated extra leg room seats. The announcements were not brilliant and the food onboard is very expensive - but you dont have to buy it. The return journey was on time and although we sat near the back of the plane the flight was comfortable.
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8/10

Onur Air customer review

IST-Izmir. Check-in was painless and a separate counter for those checking in without bags. Boarding a bit chaotic as the announcement was shouted out only in Turkish. Plane was an old MD-80; seats were old but otherwise the plane was clean and appeared well-maintained. Crews friendly and welcoming. All drinks/food must be paid for but it's not a big deal on a 1 hour flight. Legroom very good for economy class. I'd recommend them for domestic flights in Turkey.
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