Onur Air

Customer Reviews

2 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 133 reviews
5/10
2 star Skytrax Rating
Filter Reviews by :
Show
8/10

Onur Air customer review

(United Kingdom)

Birmingham to Bodrum return. A320 seemed fairly new adequate leg room more than on recent flights with Thomas Cook or Thomson. Safety announcements in Turkish and English and were a bit rushed. Inflight service was quite basic but acceptable for a budget flight although staff could take a little more care checking seat belts are fastened. I think we were probably lucky in having one of the newer planes in the Onur Air fleet but would use them again. Good value for money.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Onur Air customer review

(United Kingdom)

Dalaman to Manchester good value for the money. Safety Information shown on screen was good. No entertainment but did not bother me as it was an early morning flight. They sold beverages and snacks on board a packet of Nescafe white instant coffee and hot water cost 3 Euros. 4Euros for a can of lager or soft drink. 3 Euros for a bottle of water. Cabin Crew seemed pleasant. The leg room was poor in Row 11 so could not get comfortable for sleeping. Airplane seemed in good condition and modern.
Seat TypeEconomy Class
Value For Money 12345
yes
6/10

Onur Air customer review

(United Kingdom)

Newcastle to Bodrum. My complaints - that there was very little leg room the cabin crew who hid behind a curtain for most of the flight. Cabin crew much better on the return flight -I would recommend Onur Air they are a budget airline and you pay for what you get.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Onur Air customer review

(United Kingdom)

Liverpool to Dalaman. Cabin crew were pleasant and enough seat room. Plane was cleaner than previous flights with other budget airlines. No entertainment but going out was a night flight so just slept. Coming back piped music played throughout the flight. I would have no hesitation in recommending Onur Air.
Seat TypeEconomy Class
Value For Money 12345
yes
9/10

Onur Air customer review

(United Kingdom)

Bristol-Dalaman return. BRS check in fine very fast got the seats we wanted. Comfortable seats enough legroom I'm 6'2" and could stretch my legs out. Snacks and drinks are a bit expensive but around the same as Easyjet and Ryanair. Attentive cabin crew several runs of the snack trolley. Arrived in Dalaman early. Return trip pretty much a copy of the outbound. Arrived back at BRS 30 mins early. Would use them again.
Seat TypeEconomy Class
Value For Money 12345
yes
6/10

Onur Air customer review

(United Kingdom)

Luton-Bodrum. Flight on time fast check-in. It was a 3x3 configuration and asked for an aisle seat and told we'd have to sit adjacent both on the aisle (no different to other budget airlines). Glad we did that on this airline as there's no doubt in my mind that the seat pitch is one of the smallest for a budget airline. Width OK but neither of us is remotely tall yet the pocket on the seat in front was brushing my knees even when empty of the things I usually stuff in it! Seemed quite claustrophobic for those by the window and middle worse if the seat in front gets tipped back. Plane in good condition clean and everything that was supposed to work was working. Cabin staff a trifle remote - is smiling banned? Tin of Coke cost £2.70 and assume everything else was expensive too. Followed advice on this site and took our own drinks/snacks. Inbound comments a week later would be the same as those above asked for 2 aisle seats and got them but passengers behind us not so lucky. Stewardesses smiled a bit more this time. During turbulence they walked down the aisle halfheartedly checking seatbelts were done up but weren't bothered if they couldn't actually see. Both directions they seem to get the luggage off fast - assume quick 'turnaround' required. Safety briefings in English. All in all I'd use them again though not necessarily as my first 'budget' choice - need another couple of inches between me and the seat in front.
Seat TypeEconomy Class
Value For Money 12345
yes
8/10

Onur Air customer review

(United Kingdom)

Newcastle-Dalaman. Asked for extra legroom at check-in and got it at no extra cost. Flight on time plane clean and staff quite polite. Drinks no more expensive than say Thomas Cook or Thomson Airways. Legroom in ordinary seats looked average announcements for safety ok but quite rushed and quiet. Dalaman-Newcastle return on time no issues with the flight other than an older MD-83 aircraft which was more cramped. Quite funny to see the cabin crew sleeping however during the flight - not sure about the safety aspect of that.
Seat TypeEconomy Class
Value For Money 12345
yes
4/10

Onur Air customer review

(United Kingdom)

Manchester to Bodrum was great quick check in and fairly comfy plane seats although we were a little disappointed there was no entertainment - but that was our own fault for not checking! Never buy food on a plane anyway so that wasn't too much of a problem. Coming back we found the journey quite itchy and upon arrival at Manchester found ourselves covered in bites. These appear to be either bedbugs or fleas caught off the plane. We are now in the process of complaining.
Seat TypeEconomy Class
Value For Money 12345
no
8/10

Onur Air customer review

(United Kingdom)

Teeside to Bodrum return. This is the third time with Onur this year and about 8th time overall in the past 2 years. Flight had a slight delay of about 45 mins on the way out and was on time returning and I have not yet ever had a delay of more than 1 hour with most departures on time. The planes are fine legroom no better or worse than some others and the cabin crew tend to be a bit reserved. The drinks and snacks are always costly so no surprises there but the main thing is that the flights have been without problems.
Seat TypeEconomy Class
Value For Money 12345
yes
4/10

Onur Air customer review

(United Kingdom)

Gatwick to Dalaman - a typical no frills airline. The worst part of the process is checking in - the queues at Gatwick were ridiculous. We arrived 2 hours before the flight and by the time we had checked in and got through the long security queues our flight was on the last call. The flight was okay and I felt safe enough with Onur although the plane did look pretty old and the legroom was probably the worst I have ever had. The staff were friendly enough but ours was a night flight (leaving at 10.25 pm) and they didn't ever turn the lights out so if you want any sleep on a flight don't fly Onur!
Seat TypeEconomy Class
Value For Money 12345
no