Oman Air

✅ Verified Review | Flew Oman Air to from Milan to Bangkok via Muscat by A330 and Boeing 787. Overall quality very good, both in booking (seat selection available for free), check in, service, food and IFE (large number of movies in itlaian on board). Muscat airport is a bit old, but transfer has been quick and smooth. One of the 787 had a high density configuration with little legroom, while the other and the A330 had normal legroom for a long range flight.

✅ Verified Review | We booked a round trip from Bangalore to Dubai via Muscat. Both times, our flights were delayed by close to 2 hrs, due to which we missed (or they made us miss) our connection flights to Dubai. The ground staff were very unhelpful and we had to literally run around to gt the next flight. The first time, we had to wait about 4-5 hrs to take the next flight and the second time, we were provided Etihad Airways to Abu Dhabi (from Muscat) and from Abu Dhabi to Bangalore. The 3.5 hr flight from Bengaluru to Dubai took us close to 12 hrs to reach (including the time we checked in). With a 2 year kid, it was a nightmare. In short, take this flight if you really want to go through this pain. Oman Air, being a national carrier for Oman, needs to improve vastly.

I was very pleased to see the way that the seat on WY102, LHR to Muscat were laid out in business class, 1-2-1, but unfortunately my seat 10A controls did not work properly so I could only recline partly which mean that I could not sleep. Muscat airport still does not have air bridges even though their airport is now over 2 years behind the official opening date, which means that you have to walk up and down stairs and be transported by bus to and from the plane. The cabin crew were very good, the food and drinks only so-so. Muscat to MNL was also on an A330 but with new seating layout, 2-2-2, which I think is a backwards step, but then they can get more bodies on board by using this layout and one has to remember that airlines are not being run for the benefit of passengers but as a business enterprise to make a profit. Food and drinks were also average on this flight, CC were all good, I didn't need to ring the bell as they seemed to anticipate all of my needs, the only 2 criticisms that I have to make is that you have to eat when they want to feed you and not on demand like some other middle eastern airlines offer, also that they only serve you neat drinks, no cocktails etc available. Did not have time to try their lounge in Muscat due to very short 1hour 40 minutes layover time which was shortened by having to use buses to and from the planes, otherwise if they have air bridges I would recommend them especially for their low prices. Maybe their new airport will be open by the time I return in April 2017 and hopefully they will have rectified the fault with the seat, because I am also booked on seat 10A for both flights on my return journey.

✅ Verified Review | Most of my comments on my last review from CDG to MCT apply to the flight from Bangkok to Muscat. Both night flights on same aircraft type. However this particular flight was delayed for over 40 minutes at the gate by airport traffic control. During this time, I would have expected the cabin crew to offer business class passengers another round of drinks instead of disappearing in the galleys. In-flight catering was excellent. I tried unsuccessfully to buy duty free items on board.Flight attendants mixed up my order and then told me that the selected items were not available.

✅ Verified Review | Paris to Muscat. First flight in Boeing 787 business class. Seat configuration 2x2x2 same as in renovated A330 business class and same seat with easy to adjust positions and easy access to the aisle even when you have a window seat. My negative points are the same as in economy cabin: electronic window shades are slow to adjust and cabin temperature is too high. In-flight service on this particular flight was discreet and efficient. Good food and drinks.

✅ Verified Review | My wife and I flew Oman Air from Kuala Lumpur to Heathrow with a change of plane in Muscat, both legs on Airbus A330s. On the first stage the aircraft was full with seats in the 32in pitch. The second leg had the better 34in pitch. This flight was less than half full meaning every passenger had at least 2 seats to themselves. The inflight service all the way was good, hot meals, snacks, alcohol and plenty of cold drinks. Crews very good.

✅ Verified Review | London to Bangkok via Muscat with Oman Air. Surprisingly one of the best economy trips I have done. Very smooth check in, flight experience was good, nice aircraft. The leg room is 10/10, best economy leg room I have experienced compared to other major airlines. I was able to stretch and fully extend my feet at 6ft tall. Plane food could be better however entertainment system was full of movies and very good. I would recommend Oman Air and likely to fly with them again to Asia given how cheap it is and the high quality provided.

✅ Verified Review | Muscat to Abu Dhabi return with Oman Air. Both short flights were pleasantly uneventful. Check-in smooth at both ends, departures sharp on time with early arrivals on both legs. The seats are tight but sufficient for such short flights. (The 787 is normally used for longer legs where the legroom might become an issue). My only criticism is the food offering, which consisted of small prepacked snack boxes with bone dry inedible somethings, all individually plastic wrapped. Better just serve a water and some nuts or a small sandwich.

✅ Verified Review | Bangkok to Muscat was a great experience with decent legroom on an A330-200. The return flight was a very different story. The seating on their new fleet of Boeing 787 aircraft is tighter than any Asian budget carrier. I have done hundreds of night flights, but this was among the worst flight ever. I could not sleep a single minute. I like Oman Air, but I will try avoid Boeing 787 aircraft in the future.

✅ Verified Review | This is my second time flying with Oman Air on the same flight WY824 from Singapore to Kuala Lumpur. Similar to the previous time, the boarding process was smooth, flight was on time. Both the ground staff and cabin crew are cheerful. However, unlike my previous experience, there was no refreshments onboard this 40 minutes flight. The seatbelt sign was on the whole flight and no one was allowed to use the toilet. Well it is understandable because I think this is because this fifth freedom route is stopping by the end of this month. Overall I still recommend this airline for its comfort and price tag for this short haul flight.