Olympic Air

I have just returned from Zante and I found that both flights were what I'd expect from any other company. Seats were comfortable however there was not much leg room. Flights were on time both inbound and outbound although there was a flight to Manchester with Olympic at the same time as ours to Gatwick which was delayed overnight.

Flew Mykonos to Athens with Olympic Air in Premium Economy. Check in was polite and efficient. Aircraft was clean inside and out had seat 3A. Pre take off drink was served. Left on time and a filling and tasty snack of pasta salad and a cake was served with a drink by 2 polite and professional cabin crew. A very comfortable flight and we landed on time. Would recommend Olympic Air and would choose them again.

I am a Gold member in both Greek airlines (Aegean-Olympic Air) traveling over 100 times a year and I have to admit that Olympic Air is below expectations especially in Ground services (Lounges - Luggage priority services). They must: Renovate their Lounges in Athens Airport as soon as possible. Dramatically improve their Luggage priority service. Improve their unacceptable prices and value for money for local flights.

After an extreme delay in Milan on Aegean and missing my flight to Mykonos I was rebooked on Olympic Air. I took my new ticket and other Aegean info the Olympic counter to check in as I was told. I had been up all night with no sleep and after handing the agent the new tickets and my passport and my old Aegean ticket he literally threw it back at me and said "you are flying Aegean not Olympic" and rolled his eyes. After a deep breath I informed him I had been rebooked and he then asked why I didn't show him the new ticket in a nasty tone. I informed him I handed him the new ticket with my passport and if he took time he would have noticed. I asked him politely why he literally threw the papers at me even if I was flying with Aegean and if that was how he was trained to deal with the public. I also asked him if I needed a manager to check me in. Then after no apology he then checked me in and I was on my way. I go to Greece often and this experience is why I usually try to fly Aegean. The flight itself was a joke. They set up the beverage cart to serve two people (me and one other in front) and then took cart to back to breakdown. But everyone was nice except the ticket agent.

Flew several legs Athens to Heraklion to Rhodes domestic as well as Athens Tirana international. Even on the short haul flights they had some sort of food and beverage service other than the chaotic embarkation process the flight and attendant experiences were very pleasant.

Travelled from Athens-Rome then to Paris and London over a 3 week period. The cabin was clean and staff were attentive polite and well presented. I will travel with them again in the future true value for money.

Athens to Kos and back. Both flights on time aircraft new and clean. Ground staff and cabin crew nice and helpful. Happy with the whole experience.

ATH-LCA-ATH on clean and comfortable A320 with plenty of leg room in economy. Efficient crew provided excellent service on both segments of the trip. Sufficient cold meal for this short flight free drinks including wine and beer. Luggage was delivered quickly.

2 hour delay going out from Birmingham only to be told when we were up in the air that we would be landing in Greece to refuel and no one could provide us with an explanation. The plane was dirty with rubbish on the floor and in the back of seats chewing gum stuck to the side of the chair. They missed our meals out and we had to point it out staff throughout the flight were chewing which was unprofessional. On the return we were delayed for 15 hrs with no explanation what so ever we were given a 3.50 euro voucher. Instead of returning on 24th we returned on the 25th. We will not be travelling with them again.

Despite the delay departure of 30 mins from Athens to Tirana due to system's break down the flight went smoothly. I was excited onboard DHC-8-400 for the first time. The plane was clean and seems new. The onboard crew were friendly and helpful. The refreshment service for this 1 hr 15 mins flight was rendered efficiently.