Olympic Air

✅ Trip Verified | Santorini to Istanbul via Athens. Santorini flight to Athens delayed 2 hrs. The other flight in transit from Athens to Istanbul same airline (Olympic / aegean) wouldn’t wait although only around 30 mins behind schedule. In result, they gave us another flight 9 hrs later from Athens to Istanbul. And as a result, we couldn’t able to catch our third flight from Istanbul to ASR. We had to deal with the flight to ASR ourselves with Turkish airline. They cannot able to help although they are partners. We had to get the flight on the next day to ASR from Istanbul. All the things planned and hotel are ruined.

✅ Trip Verified | Athens to Sitia. Passengers are forced by ground staff at ATH to use the self-tagging system of luggage without any efficient help or guidance. Response of indifferent handling agents: “It is the company’s policy”. Worst check-in experience ever. Cabin crew should better get rid of haughty attitude towards passengers and shape up with some professionalism…

Not Verified | Athens to Chios. The staff was very nice and polite. How short the flight may be, 45 min. including take off and landing, they were still serving snacks and refreshments. I am a tall person, 1,85, so the seats were a bit small, but that was no problem at all. Because it is a small airplane. When our baggage was delayed last year, it was handled very well, they flew it in the same day on the next flight. Over all it isn't for nothing that it is the best domestic airline!

✅ Trip Verified | Rhodes to Athens with Olympic Air. The flight itself was fine. The A320 was clean, with those typical hard-cushioned thinner type seats albeit with good legroom. You also get a free sugar kick via a paper cup of coke, a cookie and a candy in a swift non-dentist-friendly service which is not much, yet already 3x more than what you get on an LCC. Engaged FAs with a certain flair also add to the appeal. The problem was that the flight was delayed for over an hour yet no one considered it a good idea to inform people already queing up at the gate. It was only 5 mins after the original departure time (still on the gate screen) that a ground handling lady showed up to inform passengers that the plane hadn't taken off yet from Athens, so she couldn't really say when we would fly. Why on earth would A3 just let people go airside at what is easily one of the busiest airports per square ft, just to try to find a spot to seat for hours with no info? And even if the airport staff at Rhodes is overwhelmed, why don't you use the app to inform passengers? As I type this, I see that the Sunday flight was also an hour and 15 mins late. Is that a pattern? Bottom line, if you are booking your flights independently, allow plenty of slack for your connecting flights as high season ramps up.

✅ Trip Verified | Olympic Air flight from Athens to Rhodes was operated by Aegean. The flight departed on time and reached destination on time. No food or beverages served on 1 hour flight. Seat space was so limited. Very disappointing.

✅ Trip Verified | Direct flight a new service from Athens to Catania and return. It was full of Italian tourists returning home. I asked them why they do not travel with Alitalia. They replied that they got better service, lower price and they do not have to go via fiumicino.

✅ Trip Verified | Kefalonia to Athens. I fly Olympic regularly between Athens and Kefalonia and there are always problems. This trip, the online check in failed. At the airport I had to pay 5 euro for extra leg room and it took them an hour to process the payment. Then I was told the plane was so full my hand baggage had to go in the hold. The plane was not full and there was plenty of space in the overhead storage. Needless to say, the flight was late and on arrival in Athens the baggage took a long time to arrive. Avoid if possible.

✅ Trip Verified | Myself and my girlfriend had a flight from Milos to Athens today 27/08/2018 arriving at 2pm to catch another 2 connection flights to Slovenia from Athens. For some reason the aircraft was small for the number of passengers booked in that flight, so they decided to leave us out together with some other passengers, giving 250 euros to compensate this mistake. The problem is we had to buy new flights for tomorrow morning which cost 700 dollars plus the accomodation and transport in Athens, plus I've been trying to contact their customer service for over 3 hours and no one picks the phone. It was definitely the worst airline I have dealt with.

✅ Trip Verified | I had my flight booked in the evening at 23:00 from Chania to Athens. Due to unforseen circumstances my partner had to leave earlier in the morning to a different destination. I was at Chania airport from 11am for that reason and I asked at the Olympic Air desk about availability of earlier flights instead of waiting alone till 11pm at the airport. I found the staff very unhelpful reporting that there are seats left at the 18:00 flight but I have to pay 60 euros extra fee for the change of flight. I was expecting a little bit more understanding, especially since they saw me standing there all day in front of them until 5pm. I value kindness and morality above money, but clearly this is not the case for this company. I would not recommend this airline for that reason.

✅ Trip Verified | Athens to Catania. Direct excellent flight, everything was on schedule, departure, flight time and arrival at Catania Airport. Service was excellent though not enough space in the aircraft. This is why the airplane was fully booked from Italian tourists. I would fly again. I saved valuable time instead of flying via Rome.