Norwegian

✅ Verified Review | New York JFK to Dublin via Oslo and for such a long trip we didn't want to be cramped in economy. We really didn't want to spend over $4,000 for airfare. We found Norwegian. Haven't flown them before we were a little skeptical but gave it a shot. We flew New York JFK to Dublin return via Oslo, plus the same return route. The Oslo/Dublin route had us in economy because there wasn't any other cabin class. It was a short hop so no big deal. The attention we were given was great in Premium Class. Even the Alitalia lounge at JFK was great. We almost made it to the Oslo lounge but due to the security routine they have in place there, the time between flights was just a little short. The entertainment system was also excellent. The seat was comfortable plus that 46 inches of leg room. Being allowed the extra baggage plus the other extras was well worth the money. All flights were virtually on time, just a few minutes of delay. We will fly with them again. We hope they will fly out of more cities in the US

✅ Verified Review | Gatwick to Bergen. Scandinavian efficiency, a fair price and punctual service. This was a delightfully egalitarian experience. Nothing lacking, on time and clean enough. Recomended without hesitation from Gatwick. At Gatwick they run efficient services too. Very happy with everything - nothing five star but all awesome.

✅ Verified Review | Gatwick to Copenhagen. 6 journeys in 3 years, yesterday the latest. Changes each time, either in advance or on the day. The savings are not worth the stress of delays or a flight moved from early afternoon to morning. Lufthansa and SAS both fly to Copenhagen via Heathrow, they cost 20-30% more but in terms of stress and inconvenience are worth it.

✅ Verified Review | I took an early flight (08.00) from Stockholm to Amsterdam. Although Norwegian is a low cost airline, it didn't felt like that at all. Boarding process was efficient, crew helped everyone with a (genuine) smile, and made some small talk with passengers. Seats were comfortable, and even though I'm 1,93m the leg space was OK. Food and drinks on board were a bit expensive (but in line with Scandinavian prices). However, flight was 2 hours, so you don't need much during the flight. They serve some great orange juice for a fair price. Overall a really nice experience.

✅ Verified Review | I had a 9 hour over-night flight with Norwegian and was very disappointed with their service. The plane was incredibly cold and we were not provided with blankets or pillows, and when I asked for anything that could keep me warm as I was shivering they said the only option was to buy a blanket for $7. As my flight was part of a 3-part journey (I travelled from Managua to Fort Lauderdale with another airline, then Fort Lauderdale to Copenhagen and Copenhagen to Gatwick with Norwegian Air), I was not given the option to choose food online, nor was I told that we needed to select which meal we wanted. Everyone around my friend and I were served food, and when we asked the air hostess why we were not given any she told us it was because we had opted out of having food, so they could not serve us anything - not even a drink, even though all food and drink was free and included in the flight ticket. The next morning, the same thing happened, and I had an argument with the same air hostess who would not even give us a cup of coffee even though there was plenty to spare. We had been travelling for 35 hours and had no food or drinks, but she insisted she couldn't give us a cup of coffee otherwise "everyone on the flight could have one". Yes, everyone on the flight should get a cup of coffee if they want one. The airline even has a video explaining how they believe that if their customers "don't want something, they don't have to pay for it." - examples included checked-in luggage and coffee on the flight. Yes, Norwegian Air, if I don't have luggage to check-in and don't want an extra coffee, then like every airline in the world, I shouldn't have to pay for it, but starving your passengers because your online food booking system didn't work, especially when the food is free anyway, does not count as a customer not wanting something and not having to pay for it. I will definitely never be using their service again.

✅ Verified Review | Helsinki to Malaga. We were given wrong information about my baby pushchair. They didn't allow me to take it to the gate but I read on internet that it is allowed. We went to the airport the day before travelling to ask this question and they said that yes we can take the pushchair to the gate. The airport agents at Helsinki Airport addressed me rudely and impolite at baggage drop off.

✅ Verified Review | Gatwick to Los Angeles. As a family travelling with a nearly two year old daughter, this was the first time we had flown long haul. Norwegian were significantly cheaper than the next best flight deal and a fraction of the cost of noted major airlines. We wondered where was the catch? We flew London Gatwick to Los Angeles and then returned Oakland to Gatwick two weeks later, after driving up the Californian coast to see family. Norwegian were clean, efficient and on the whole very good. Yes it's a budget airline and there were no free blankets or monogrammed earphones but we didn't need that, who does? It's not like flying Business on a big name airline but it is a fraction of the price, so what are you expecting? Norwegian were comparable, cheaper and perhaps even better than most other airlines I have flown with in economy class. Even the Premium seats looked good and seemed pretty good value compared to business on other airlines. It was a new aircraft (Boeing 787), in a clean condition with a pretty good entertainment system that contained a fairly large section of movies, games and TV programmes. As a parent the cabin crew were mostly polite to us and our daughter. Luckily we secured a bank of three seats (there and back) and our daughter slept for most of the journey (worth planning the times of flights to coincide with sleep times as that helps). As an under two you don't have to pay for a seat for them, but that does mean they are supposed to stay on your knee the whole journey (and no food is provided for them). Had we not had the extra seat that would have been tricky, but that is not an issue with Norwegian but travelling with a toddler! I would say that if you are travelling with an active under two, that it might be worth paying the money for an extra seat, as long haul with a nearly two year old child on your lap might be a terrible experience or chance it like we did and hope to get lucky with a spare seat. The catch? None that we could see and we would recommend Norwegian readily. By offering budget long haul with similar benefits to a regular economy flight, Norwegian might make other big name airlines re think their pricing strategy.

✅ Verified Review | This airline is terrible. In taking a simple flight from London Gatwick to Stockholm Arlanada, they managed to delay both my flight out and returning. The customer service lines are also closed on a Sunday, which is interesting because they certainly fly on Sundays so if there is an issue you are on your own. The big issue is the delay (over 3 hours) placed the flight in at 3 am which means there are little to no trains in and I had work in the morning. This airline service is disgusting and I will never fly again. They can't operate well and they don't even have the customer service to remedy their mistakes.

✅ Verified Review | New York to Stockholm on the 8th May 2017. Beside all the good things, price, time and allowing luggage, the service and the care I got from the crews was more than good. As soon as they noticed how scared I was from flying they gathered around me surrounding me with peace and made my fear go away. They offered me talk, relaxing tea and love and I'm so glad that I got these angels with me. Thank you all for everything you did with me that day and I can't wait to go back home next week and hope I will see you again.

✅ Verified Review | Manchester to Alicante. First time I have ever flown with Norwegian and all I can say best airline I've ever flown with. Staff very pleasant food good and best of all wifi makes a massive difference when travelling alone. I will definitely be looking at this airline to be my first choice to fly with in the future. Excellent.