✅ Verified Review
| Exactly what I expected and that's a good thing. Booked a return 'lowfare' trip from London Gatwick to Oakland with Norwegian. Added seat reservations and luggage separately, did not add meals. Recommend doing this and taking your own food. This saved about £50 in total from upgrading for the 'lowfare+' but still gave me the bags/seat I wanted. The aircraft is brand new, so cabin cleanliness and quality is obviously quite good (this will probably change over time). Seats recline and there is legroom enough for the 5ft 7 man for 10hrs. Boarding was very quick at each end. Staff generally friendly and cheerful. Very good quality updates from flight crew. Inflight entertainment is easy to use. You can order and pay for nibbles from the 'snack bar' using the IFE (It has a card swiper - no cash accepted). Gatwick was Gatwick, Oakland's departure lounge has a nice view and no less than 3 Starbucks. Online/mobile check in for flights to the USA with Norwegian isn't available at the time of writing (something I like). Once you've checked in at the airport, you can refresh your Norwegian app and get a boarding pass for Apple Wallet if you want it (also something I like). There was also no wifi on this trip. The feature that allows you to order from the snack bar on the IFE is great. Personally, I like it. However, during meal services the snack bar is 'closed'. It is very difficult to get the cabin crew's attention during that time if you have not pre-ordered a meal. If you need water, or anything else, you'll have to verbally interrupt them serving food and ask. (They ignored the call bell in both directions during those times). Overall, a very happy first-time long haul low cost experience. Good aircraft, good enough service for the price you pay, and an easier night's sleep thanks to the 'sunglasses mode' windows. Give it a go.