✅ Verified Review
| I guess my mistake was not knowing that Norwegian is a low cost airline. My flight was certainly not considerably cheaper than others. The plane itself was fabulous. Huge, very roomy, clean, individual TVs for everyone with movies and USB ports for charging devices. The app wouldn't allow my friend or me to check in online saying that check in needed to be done at a kiosk. Ok. I was on an 11 hour flight from London Gatwick to Oakland California with no water. I didn't bother to pre-order a meal because I've never needed to with other airlines. I figured I'd get my complimentary drinks and snacks and that there would be plentiful options for meals onboard. While everyone around me was being served hot meals with tea and coffee and snacks, I sat there confused. When I asked if I could have some coffee the stewardess asked if I had prepurchased a meal. I had planned on purchasing food onboard the flight, but options were limited. The"hot snack was a grilled cheese with one thin slice of ham for $7. It tasted fine. The flight attendants rarely came by, twice I hit the call button and no one showed, but other parched passengers like myself were walking to the flight attendants station to ask for water which they were then provided a cup of room temp tap water. At least I had movies to keep me occupied. Good luck if you get cold, need a pillow, or forgot your headphones because they will charge you. For the last short leg of my journey home I flew Southwest Airlines and for my less than one hour flight from Oakland to Phoenix I had caring flight attendants and drinks and snacks.