✅ Verified Review
| Luton to Rome-Fiumicino. This is my first experience of flying so prepare for potential ignorance. We arrived extremely early to London Luton to ensure no delays in our flight to Rome. A departure gate was given about an hour before the flight was due to depart which was when we first encountered the staff for Monarch. We had chosen to travel carry on only and had checked in digitally. At present, Monarch does not provide the function to use an electronic boarding pass on your phone so we had to use printed boarding passes. The staff at the gate were pleasant enough, if a little distant. It was apparent they had strict time deadlines and so politeness was kept to a minimum. We spent about 20 minutes waiting in a stairwell for us to be able to board the aircraft; Luton doesn't have the facilities of the larger airports and so boarding was done via stairs fore and aft. The plane in question is an A321-100 which was fully booked. Though clean and tidy, it had the appearance inside of being a little bit "old" but then I have no real experience elsewhere. I am fully appreciative it's a budget airline as well. Boarding took an age as the flight was jampacked but we still managed to leave roughly on time. The cabin staff were all friendly enough. The captain gave us a thorough commentary of the flight which is a nice touch. After take off, the refreshments run was made. Prices are steep but I expect nothing less on an airline; sadly, no refreshment provided with booking due to the short flight. Still, food was presentable and reasonably tasty with both warm and cold options. Monarch did have a "shopping round" with some duty free goods available on the plane but unsurprisingly no one partook. We arrived in Rome very slightly ahead of schedule and disembarked quickly. In all, the staff remained courteous and professional throughout. No one took issue with my hold luggage which I was expecting and the flight was conducted smoothly and without incident.