Middle East Airlines

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 74 reviews
8/10
3 star Skytrax Rating
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9/10

Middle East Airlines customer review

Review by (United States) 12th February 2015

Milan to Beirut economy class. MEA's check-in agent for transit from a United Airlines flight from the USA was very nice. Free lunch free alcohol a comfortable seat for Economy Class with ok legroom and free on-demand entertainment make MEA better than many European airlines and better than all of the USA's airlines. What a relief it was to be off of terrible United Airlines with its uncomfortable seats and unpleasant crew and on an actually decent airline with pleasant crew and nice service for the connecting flight to Beirut.
Cabin FlownEconomy
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
10/10

Middle East Airlines customer review

Review by (Lebanon) 5th January 2015

Morning flight ME304 for a one hour rotation from Beirut to Cairo. Service was operated by the airline's old yet elegant and neat A321. Shortly after an on-time take-off the meal service started where it had consisted of Labbneh (Lebanese yoghurt speciality) cheese bread juice and tea. Duty-free on board shopping followed immediately after meal service. Cabin crew were extremely friendly and helpful. The plane arrived to Cairo 20 minutes ahead of its scheduled time. I recommend MEA full service even on very short sectors.
Cabin FlownEconomy
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
9/10

Middle East Airlines customer review

Review by (Lebanon) 18th December 2014

My flight to Paris departed from Beirut at 2 am flight was on time. I could not sleep because the seats were rather uncomfortable. However the in-flight entertainment was amusing and up to date. Service was fine. Takeoff and landing were extremely smooth. The food was okay nothing special. Cabin crew friendly. Luggage was on time. I would not think twice before choosing this airline.
Cabin FlownEconomy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Middle East Airlines customer review

Review by (Saudi Arabia) 12th May 2014

JED-Beirut-London and return. Luckily I got the promotion ticket extremely cheap but turned out to be better than my expectations. Check in was quick and easy. Clean aircraft nice food. Nobody checked if the seat belts are fastened. Inflight services and attendants were ok although smiles were scant. Smooth take off and landing. Baggage were available fairly quickly and easy to find. Overall fairly satisfactory experience!
Cabin FlownEconomy
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
10/10

Middle East Airlines customer review

Review by (Lebanon) 5th February 2014

BEY-JED-BEY. The first leg was flown on 22/1/2014 by a 1.5 years old A320 which is extremely clean and has a good seat pitch. Food consisted of a chicken freekeh meal. Flight crew were professional. Personal IFE consisted of updated movies. Flight arrived 10 minutes ahead of schedule. The second leg was flown on 24/1/2014 by an 11 year old A321 yet neat and clean. Food consisted of baked chicken which is extremely delicious. Friendly crew. Flight arrived 10 minutes ahead of schedule.
Cabin FlownEconomy
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
10/10

Middle East Airlines customer review

Review by (Lebanon) 4th November 2013

ME 266 Beirut-Istanbul. The staff (Ground and Air) were polite and nice with the passengers. The departure was on time (28 October 2013 ). The Inflight services were good: good screens in front of all the passengers with good games good music and ambience. The food was tasty and fresh: takeoff and landing were smooth. Very good airline.
Cabin FlownEconomy
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
7/10

Middle East Airlines customer review

Review by (United Kingdom) 26th August 2013

LHR-BEY and return by A330. No line check-in at T3 handled by Air Canada. Lounge No 1 is OK but champagne is £8. Boarded on time and took my seat which is one of those dreaded "angled lie-flat" contraptions that can't really be reclined to it's full stretch for fear of sliding off onto the floor. Luckily MEA's flights to Europe and the Gulf are only 3h to 4h. Also the controls only offer certain positions (sleep meal partial recline takeoff etc) as opposed to individual controls for the backrest the footrest etc - you can't customise the position. Food was OK very old fashioned - chicken with rice beef with vegetables etc - nothing distinctly Lebanese. Service came with a scowl - I really tried to get a smile out of any of the crew but they really didn't want to be there. After the meal was complete they spent the rest of the flight in the galley not even an arrivals drink service just a hot towel on descent. Entertainment on demand was pretty good about a dozen western movies and half a dozen Arabic movies. Bags arrived quickly at Beirut and formalities were a breeze. The return flight was identical (including the absence of good humour) although it should be added that considering it's MEA's hometown airport Beirut's check-in area is very dingy and the business class lines are hard to find. Their lounge is very large but lacks character or hospitality. MEA is a reliable airline with a basically decent product but would a smile hurt?
Cabin FlownBusiness Class
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
4/10

Middle East Airlines customer review

Review by (United Kingdom) 6th August 2013

ME202 flight London Heathrow to Beirut Airbus A330. Seats were quite comfortable however most of the crew were very disrespectful. I asked for a cup of water but was ignored. The food was inedible so didn't eat anything for the whole flight. On my return flight MEA had joined Skyteam and things had changed. The crew were slightly nicer and I didn't have inedible food but MEA could still improve their service.
Cabin FlownEconomy
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
no
9/10

Middle East Airlines customer review

Review by (United States) 30th July 2013

LHR-BEY-LHR. Both flights on A330 aircraft. Smooth flights. Nice cabin and entertainment. Really friendly crew both on ground and inflight. Food was good. However seat belt checks are not done when the plane was taking off one crew member was up giving a baby a bottle of milk and went running to her seat while the plane was on the middle of the runway. Enjoyed the flights will travel again.
Cabin FlownEconomy
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
2/10

Middle East Airlines customer review

Review by (Australia) 21st July 2013

Recently flew with MEA to CDG after my short visit to Lebanon. Check in lines at the airport were long but managed to shorten after a short while. Boarding was done with one gate at the airport. We flew the A330. Entertainment present but limited and semi-outdated. SEATS do not recline seriously is this a national flag carrier or a low cost carrier. Food was barely edible the penne pasta was still hard and the chicken dish I chose was very dry. Cabin Crew seemed disinterested although there were some that would occasionally smile. Flight crew kept passengers informed with announcements. No blankets and no amenity kit given. MEA really needs to pick up it's socks.
Cabin FlownEconomy
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
no
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