Martinair

Miami to Amsterdam and I found that the level of comfort was about what one expects these days. The flight attendants came by at regular intervals to offer free drinks and food was generous. One caveat was the in flight entertainment which costs 20 euros.

eturn from Toronto to Amsterdam. Flight departed ontime but plane was very old seats very narrow and crew not very friendly. Food was minimum at best and breakfast was in a box. Inflight entertainment pathetic aged television shows were shown but the equipment was old and there was more static on the screen than anything else. Spend a little bit more and fly a better airline or make a connection.

Martinair Economy Class Toronto-Amsterdam. Both flights delayed for more than 4 hours. In Amsterdam Martinair offered a cup of coffee in Toronto nothing was offered. The captain told on both flights they encountered technical problems which was the reason for the delays. Cabin crew service is OK but seats are too small in Economy Class. Overall due to the ongoing delay problems and the poor service at the service desk I will not fly Martinair again.

AMS-MIA in comfort class. Flight was 70% meal service just a hot meal no salad/starter. In comfort class you do have a few cms more legspace making it a bit more acceptable onboard this old Boeing 767. Digiplayer with not up to date collection and headphones free. In economy they dont even show movies anymore just cartoons etc and they try to rent the other available digiplayers at 12 euro each. One x wine or beer free with hot meal - the rest all charged. Juices and water available crew ok. Before landing box with sandwich and juice for arrival in Miami at 7pm not impressed.

My husband and I travelled with our two granddaughters from Newcastle to Orlando via Amsterdam. (KLM Newcastle to Amsterdam and then Martinair from Amsterdam to Orlando). We upgraded to comfort class and had very pleasant flights. On time the crew on all flights were very nice and helpful. Their prices are very competitive and again we found no fault whatsoever.

We were a family of 6. 4 adults and 2 children travelling in August. we were told that we could not book seats or upgrade on line. We arrived at the check in more than 3 hours before departure and were not given seats together in fact we were several rows apart. On the return journey because of flight delays we missed our connecting flight. We were told that the adults were booked to go on one plane and the children on another. we pointed out that it was unacceptable to have our children travelling on their own in a foreign country but it took an hour to sort it out and even then we still had to travel on 2 separate planes. Would we ever travel with Martinair again? The answer is a definite no.

Amsterdam-Heraklion Economy. Boeing 767-300 plane with maximized number of seats (limited leg space in economy class). For the price paid for a return ticket to Crete the service is basic. Meal is very basic (cheese sandwich small juice apple cookie and small snack) 1 hot and one 1 cold drink (limited choice) and all extra services are paid (alcoholic drinks snacks). In flight entertainment is old movies few boring comedy shows headphones are only for sale. Martinair seems rather a low- cost company without the low-cost tickets part - a return Amsterdam-Crete (3h 30') is at least 300 euro.

Schiphol to Orlando in economy. Flight on time service was excellent. The seats are no worse than BA and the food quality is very good. Return flight we upgraded to Star Class for $218 again could not fault it. The seats were large and comfortable service was 1st class and flight was pleasant. The only problem we encountered was a short delay which meant missing our connecting flight from Schiphol to Aberdeen. However staff were helpful and got us a later flight with no problems.

Orlando - Amsterdam return. Third time on Martinair in 2 years and I don't understand the negative comments. I paid $490 round trip and the service was great food was good. I was able to upgrade to star class in Orlando for $100 on my last trip. Try getting those fares with any other airline. I have been on much worse (Northwest) at 3 times the price to Amsterdam.

Miami - Amsterdam - Miami. October 3 2005 and October 8 2005. Stay away from Martinair. Our flight was 4.5 hours late going over and two hours late coming back. Seats are worse than coach on most carriers. Both ground staff and flight crews need training in customer service. Spend any extra money necessary and time required and fly on anybody else.