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Malawian Airlines

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment N/A
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 3 reviews
6/10
No Skytrax Rating
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1/10

"fly with a different airline"

(Malawi)

Verified Review | Lilongwe to Dar Es Salaam Joke of an airline. Quite possibly the worst managed company ever. Zero customer service. They changed our flight about a month before trip, because they changed their flight schedule (because they felt like it I guess?). It completely screwed us over because we had already booked a connecting flight as well. But instead of fixing the problem they berated us made it seem like it was our fault. The only thing we got was a promise to sit business class, but guess what? We get to the airport and, of course, no business class for us. These guys are lazy, incompetent and have no clue how to manage a business. I highly recommend flying with a different airline if at all possible.
Type Of TravellerCouple Leisure
Cabin FlownEconomy Class
RouteLLW to DAR
Date FlownApril 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
7/10

"good price value"

(Malawi)

Lilongwe to Dar es Salaam return, and both flights were on time. Easy check in in Lilongwe and Dar es Salaam. Friendly cabin crew, snacks and drinks were served. Cabin windows on both flights not clean. Pilot on both flights provided information, its just an 1:40 hour flight but good price value. Free luggage and no extra fees. At the end Malawian Airlines turned out cheaper for us.
AircraftDash 8
Type Of TravellerFamily Leisure
Cabin FlownEconomy Class
RouteLilongwe to Dar es Salaam
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes
9/10

Malawian Airlines customer review

(United States)

Service between Lusaka and Lilongwe was superb. While it was a short flight, the meal service, snack was a pleasant surprise. Cabin was impeccable. There was a short delay due to weather.
AircraftATR
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RouteLusaka to lilongwe
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
yes