✅ Verified Review
| Singapore to Jakarta. Obviously this 5 years old aircraft has seen a better days. First step into this aircraft, the cabin smells. Sit at 34A, but someone sat there before I get there, approached the Crew member, he is happy to switch another back window row for me and also alert the passenger that sat at my seat. Crew service on this flight is good, smile and pleasant. But the aircraft should retired. The seat is dirty and hard. The front pocket is wrecked and the tray table sticker should be removed ages ago! The seat pitch is very tight, my leg was uncomfortable when touching the back of the front seat, I'm just 5ft8. No IFE or inflight magazine. No meal served, although they have cart service, just a choice of two, a bottle of over charged water and a red bean paste bun. Flight was delay for 15 min. No information about the delay, mid flight and before landing information form pilot. Flying blind mainly. Rough touch down, aircraft part at remote bay and pax transfer to terminal by over crowded bus. No proper sequence for the disembarked hence everyone rushing to get a better seat or stand on the shuttle bus. Overall, not pleased with the airline. I didn't want to use the aircraft lavatory, because before I even open the door, I can smell the strong fragrance of urine behind the close door and when I open it after, the floor and the toilet was wet n sticky.