"it was quite a pleasant flight"
3 reviews Bryant Willy (Indonesia)
✅ Verified Review | I was flying back from Singapore to Jakarta and it was not my first time flying with lion air. Ground crew at Changi was pleasant but wasn't really smiling that much. Check in was easy and everything was going well. When I got to my seat, the seat pocket infront of me was a bit ripped off but I didnt really care about it. Cabin crew was friendly and nice. There wasn't any inflight entertainment other than some magazines and there wasn't any food menu either. However, they did sell a few main courses, snacks, and drinks. The food was okay. Leg room was spacious compared to competitors. At the end, it was quite a pleasant flight with Lion Air
Aircraft | Boeing 737-900 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Jakarta to Singapore |
Date Flown | December 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"ticket price is the cheapest"
4 reviews Adhy Wirachman (Indonesia)
✅ Verified Review | I flew from Solo to Jakarta. As a low cost airline, ticket price is the cheapest, as cheap as an economy train ticket price. Although Lion Air is known as the King of Delay, my flight was on time. The aircraft was good and new. They sold snacks on the plane if you hungry. I recommend you to fly with Lion Air if you have low budget, but if you want a comfortable one, pay extra for Garuda or Batik.
Aircraft | Boeing 737-900 ER |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Solo to Jakarta |
Date Flown | February 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"can't really complain"
B Raham (Indonesia)
✅ Verified Review | Jakarta to Kuala Lumpur. Great airline with easy booking, special services, e.g. wheel chair, friendly staff, and on time flights. They also have advantage of being cheapest at any given time and with Boeing comfortable and spacious leg room, you can't really complain.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Jakarta to Kuala Lumpur |
Date Flown | January 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Lion Air always delays"
K Shakela (Sri Lanka)
✅ Verified Review | Denpasar to Lombok. 2.5 hours delay and counting on boarding. No response from the airline staff or gate staff about the expected boarding time. The pricing for the ticket is cheap. However it is known that the Lion Air always delays. Pick a different airline.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Denpasar to Lombok |
Date Flown | January 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"lavatory is a bit awful"
Ilham Fadila (Indonesia)
✅ Verified Review | For a low cost carrier, its good. Departed on time from Surabaya and landing a bit late in Bandung. The lavatory is a bit awful, the floor a bit dirty, and the sink with no water, and smell. The cabin crew was great, but sometimes they make us confused because so many offers and questions. But I would fly it again if they improve their quality of service.
Aircraft | Boeing 737-800 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | SUB to BDO |
Date Flown | January 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"crew was attentive"
41 reviews S Stevens (Malaysia)
✅ Verified Review | Banjarmasin to Surabaya - this was an afternoon flight with Lion Air. The flight was delayed for approximately 40 minutes. The flight was smooth most of the time, except when climbing. The crew was attentive to needs of the passengers. Landing was a bit bumpy. It was raining in SUB when we landed.
Aircraft | Boeing 737-900ER |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | BDJ to SUB |
Date Flown | December 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"delayed but not a single announcement"
41 reviews S Stevens (Malaysia)
✅ Verified Review | Lion Air flight Surabaya to Banjarmasin. The flight was delayed but not even a single announcement was made by the airline. The flight was suppose to depart at 1320 but only at 1340 an announcement was made for passengers to be at the departure gate. We departed in heavy rain but it was a good take-off. The plane was a bit heavily used, it can be seen for the condition of the seat and surrounding area. There was sale of food and beverages but the choices were too little.
Aircraft | Boeing 737-900ER |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | SUB to BDJ |
Date Flown | December 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"filthy aircraft cabin"
Sudheera Dahanayake (Sri Lanka)
✅ Verified Review | Denpasar to Jakarta with Lion Air. Filthy aircraft cabin and ill groomed crew. Quite a contrast to my flight with other Indonesian budget airlines. Absolutely no service free not even a cup of water. Ground staff friendly and efficient but cabin crew can do lot more as passengers will compare them with competition available. No airshow to track the flight and announcements not very clear. Way below standards of competitor airlines.
Aircraft | Boeing 737 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | DPS to CGK |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"the flight has closed"
G Wan (Singapore)
✅ Verified Review | Booked Lion Air for a trip to Jakarta from Singapore. Reached the check in counter at Singapore just 40 mins before flight departure and the counter staff told me that the check in timing for the flight has closed. The staff wasn't friendly and offer no other assistance for me. To other travelers, do consider Lion Air to be your last option, should you not have your trip ruined before you even leave the country.
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | SIN to CGK |
Date Flown | October 2016 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"been a terrible experience"
M Roolen (Indonesia)
✅ Verified Review | Denpasar to Jakarta. The flight was 90 minutes late with no information posted we had to keep asking about it. The gate area was covered in trash left by previous passengers. On our flight coming here they boarded from the front and back of the plane with no distinction for row numbers so people were pushing from both directions with attendants futilely waving people along. It has been a terrible experience all around. Pay extra for Garuda.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | DPS to CGK |
Date Flown | October 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |