LAN Peru

Santiago - Lima in economy ended up being on a LAN 767-300. Comfortable seating good food and great AVOD system. LIM-CUZ-LIM A319 both ways. Flights on time seating comfortable small snack served on each journey with a drink. Crew friendly enough.

LIM-PIU/TBP-LIM Economy. Good service ground and on board. Small snack served and drinks offered on all flights. Entertainment also offered on all the short flights. Seats are comfortable. Good experience overall.

MEX-LIM-MEX in business class. The outward flight left at midnight with an arrival time of 5.30am approx. This was too short a flight to catch up on much sleep although the plane was new or refurbished almost flat beds and a large screen with AVOD. A full meal service was offered but I decided to get some shut-eye instead and slept through until just before landing. No breakfast or snack which would have been a nice alternative to the late night meal. Basic amenity kit (no toothbrush) and no hot towels prior to landing. Return flight on a shabby 767 with reclining seats but no AVOD. Plane in need of refurbishment with chipped paintwork and frayed carpets. FAs came round with a drink prior to takeoff and started taking orders for lunch soon after reaching cruising altitude - lunch was adequate with an OK choice of Chilean wines beers spirits etc. The orange juice and coffee (instant) were undrinkable. FAs attentive and attempted to get my name right! Both flights were on time although there was a longish delay for baggage at MEX on return caused by thorough checks by sniffer dogs probably to be expected on this route.

LIM-CUZ-PEM-CUZ-JUL-AQP-LIM Y class. Great price. Check-in online worked fine although the baggage drop-off counter at PEM and JUL is too crowded and understaffed. Planes were clean and new with leather seats and LCD monitors. Acceptable legroom. Snack box served on LIM-CUZ and AQP-LIM. FA's very professional (except for JUL-AQP-LIM when they refused to help me find a seat next to my fiancee as we were sat 15 rows apart).

SCL-EZE-LIM-MIA in economy as part of a Oneworld ticket. Lan Peru from SCL-EZE was the only flight available that day for our ticket and was an OK experience. Flight on an older 767-300ER with no personal TVs but the flight is barely 2 hours. The crew were polite and food was good. EZE-LIM was 2 hours 45 minutes late with no explanation meaning we didn't arrive into Lima until 2 am. However we were given a free meal at the airport. We discovered that we had not been sat together so asked the gate agent to move us and were moved right to the front which was great. The plane was a very outdated 767-300ER with no personal TVs and no movable headrests on the seats which was annoying for a 4.5 hour flight. However we massive legroom at the front in the middle so we were able to get some sleep. The cabin crew were good actually making sure people watched the safety video and food was fine. LIM-MIA however was great. It left roughly on time which was good as we had a connection at MIA to LHR (our bags did make it the whole way). The plane was a refurbished / new 767-300ER so it had the excellent new seats and AVOD "IN" entertainment system. The crew were polite but didn't give us the right immigration forms for the USA but this didn't turn out to be a problem in the end as we picked them up at the airport. An inconsistent but mostly decent experience with LAN Peru and would fly them again.

Return to flights from Lima to Arequipa in the last few months and one return flight from Lima to Cusco. Aircraft are clean and staff helpful. When leaving from Lima it is recommended to check in on line and print your boarding pass because the queue for baggage drop off is very short while queue to check in always seems very long. Only comment is that the same snack is served on every flight regardless of the time of day - tiny muffins mini bread sticks and a chocolate. However prices are cheap if you book ahead of time.

La Paz - Lima - Caracas. The aircraft were immaculate flights on time and food reasonable. However the inflight entertainment suffered a lack of planning - loads of shorts and then starting a 92 minute movie with only 60 minutes until landing is not very smart. But the biggest problem with this airline is that they tend to cancel flights without telling you. I met three people besides myself who experienced this - one had to drop a country from her holiday plans another had to buy tickets on another airline. When I heard this I checked and saw my flight was no longer showing on Amadeus or on the LAN website but it was not until my 3rd inquiry over 5 days at various LAN offices that LAN admitted they had cancelled my flight - on the second occasion they even gave me a printout which included my cancelled flight! If you are flying this airline I suggest you check your flight status often.

La Paz - Lima - Caracas. The aircraft were immaculate flights on time and food reasonable. However the inflight entertainment suffered a lack of planning - loads of shorts and then starting a 92 minute movie with only 60 minutes until landing is not very smart. But the biggest problem with this airline is that they tend to cancel flights without telling you. I met three people besides myself who experienced this - one had to drop a country from her holiday plans another had to buy tickets on another airline. When I heard this I checked and saw my flight was no longer showing on Amadeus or on the LAN website but it was not until my 3rd inquiry over 5 days at various LAN offices that LAN admitted they had cancelled my flight - on the second occasion they even gave me a printout which included my cancelled flight! If you are flying this airline I suggest you check your flight status often.

LAX-LIM-GRU Economy Certainly up to standard and in some ways much better. I had an exit row and the space was incredible. Even the regular pitch looked acceptable. The seat was a bit hard and lacked the "wings" for a headrest but was ok. The meal was adequate and the service was average. The flight attendants were attentive but seemed very young and as observed in the galley a bit immature (dancing in the galley with Ipod tunes). The forced exit in Lima is no fun at midnight but overall I would give them good marks for the flight.

LAX-LIM-GRU Economy Certainly up to standard and in some ways much better. I had an exit row and the space was incredible. Even the regular pitch looked acceptable. The seat was a bit hard and lacked the "wings" for a headrest but was ok. The meal was adequate and the service was average. The flight attendants were attentive but seemed very young and as observed in the galley a bit immature (dancing in the galley with Ipod tunes). The forced exit in Lima is no fun at midnight but overall I would give them good marks for the flight.