Kuwait Airways

✅ Verified Review | I travelled Kuwait Airways for the first time last week as they have opened a route between Kuwait and Paris. The seats in business class are very confortable, the service was exceptional (it's a dry airline) and there were no delay. The crew were very welcoming and professional. One thing was missing during the flight, an amenity kit. Compared to other major gulf carriers, Kuwait Airways has to improve for sure. I was very satisfied of my flights with them and would recommand to fly with them.

✅ Verified Review | Cheap price, but it is not worth it. You pay a cheap fare for the ticket which comes with a lot delays and poor service. I flew from Canada to London Heathrow with Air Canada and from London Heathrow to Dhaka via Kuwait. All flights were delayed, the service was very bad and the cabin crew didn't reply to questions. Kuwait Airways did not have much inflight entertainment or blankets. The food was good though. From Kuwait to Dhaka the flight was simply disaster, a 4 hour delay where I was waiting onboard the plane for 2.5 hours. On my return to Canada, the flight from Dhaka was delayed for 4 hours which made me miss my all connecting flights. I had to stay in a hotel in Kuwait for 14 hours and they wanted me to share a room with someone else. If you refuse the answer will be simply, go and wait at the airport. Overall, they don't seem to care about their customers.

✅ Verified Review | I had an e-ticket for the flight from New York JFK to Bangalore via Kuwait for Sunday Oct 30th. On reaching the airport, after a 2 hour cab ride, I was told that the flights schedule had been changed to Mondays. They told me its no big deal, just come back tomorrow. There were 19 other ticket holders like me at the airport holding their heads in their hands in disbelief. I had a long discussion with Kuwait Airways at JFK and they assured me I could take the same flight the next day, however the next day I was told that there was no 2nd leg from Kuwait to Bangalore. I ended up initiating a cancellation after talking to Kuwait customer service and I was assured a cancellation would result in a complete refund of fare. Its been 15 days and I haven't received my refund. I had to buy a new ticket for $800 at the last min and fly via Etihad so I would not miss another day of work. I was never notified of this schedule change and my multiple emails to them have come back with no response. Its like screaming at a wall. Trust me, you deserve better. I will never fly Kuwait Airways.

✅ Verified Review | Madras to New York JFK return via Kuwait was my first time flying with Kuwait airways. The flight from Madras to Kuwait return (A340) was okay compared to the flight from Kuwait to New York return on a B747. There is no working in flight entertainment system for the flight to and fro NY though they had a small screen in front. Bad/broken seats, some of the staff are quite rude. The KWI-JFK flight landing at Shannon (Ireland) Airport came as a surprise for many of my co-passengers since it wasn't clearly mentioned in the ticket that there would be a stop in Dublin. There was also a delay in the flight from KWI-JFK. The passengers weren't explained why there was a delay. Security check done, bus is waiting downstairs, no passengers coming in to the gate, no work for almost 40-50 mins approx. I supposed they were waiting to pickup few other passengers from their other destinations and flights may have been delayed. There were no restrooms after the security check within the gate. Some of them were waiting to use the restroom at the flight. Since the flight was delayed, if they should use the restroom outside the lounge area of the gate they had to go through the whole process again. It caused big inconvenience to many. I think the flight is pretty much okay of it is your first time to fly and Kuwait Airways is your first ever company that you are flying with. For frequent fliers or for those who had already flown with other airlines it's a nightmare, at least to JFK which is their only destination in the US. Unlike their other services, exceptionally their food was good. Think twice before buying a ticket with them.

New York to Lahore via Kuwait with Kuwait Airways. Starting flight from JFK, to pretty much non-functional inflight entertainment systems, to rude and incompetent booking and flight crew, and delayed flight coming back to New York, the round trip was a complete farce. My flight was from New York, via London (not mentioned in flight schedule) and Kuwait. On my way to Lahore, the flight was delayed by almost 2.5 hours from JFK. The flight going from JFK to London had a couple of rude air hostesses who sneered or showed a very passive aggressive behavior. Kuwait Airport was probably one of the worst managed airports with information very hard to get. The behavior of immigration staff was awful. My flight landed in Lahore a total of 3 hours later and on my way back to New York, I had yet another delay for over 3 hours. Inflight entertainment didn't work, airline didn't have enough blankets to pass around. Food was decent. Not so good for vegetarians. Overall, you get what you pay for, sure. But some airlines are cheaper than others. Don't even bother about their first class or business class, you can get better service for just slightly more with other middle eastern carriers. I do not recommend this service at any cost.

✅ Verified Review | Bangalore to Istanbul via Kuwait with Kuwait Airways. Got a return trip for less than 25k and was little worried after reading the reviews but the entire journey proved my instinct totally wrong. The route from Bangalore to Kuwait and to Istanbul and return was pleasant with new aircraft, good food, nice cabin crew and inflight entertainment. One small thing that I felt could have been better was the headphones provided inflight. They were kinda cheap and couldn't listen to movies during the flight after keeping volume to max. Kuwait airport was also a good experience as opposed to all the negative reviews. I guess all reviews are subjective and I was pleased with my experience which was rather a pleasant one.

New York to Dhaka via Kuwait. Starting from the delayed flight from JFK, to pretty much non-functional in-flight entertainment systems, to rude and incompetent flight crew, and delayed flight coming back to New York, the round trip was a complete farce. Our flight to Dhaka was from New York, via London, via Kuwait to Dhaka. Our flight back was supposed to be from Dhaka, via Kuwait, to JFK. On our way to Dhaka, the flight was delayed by almost 2.5 hours from JFK. The flight going from JFK to London had a couple of rude air hostesses who sneered or showed a very passive aggressive behavior. Kuwait Airport was probably one of the worst managed airports with information very hard to get. It took me until Kuwait Airport to realize why some of these flight-staff and airport staff were so rude to me and my wife. There's a big Bangladeshi migrant blue collar work force in Kuwait, but unfortunately airport and some in-flight staff seem to judge everyone from a very generic view. Our flight landed in Dhaka a total of 3 hours later and on our way back to New York, we had yet another delay for over 3 hours. Inflight entertainment didn't work, airline didn't have enough blankets to pass around (my wife was told that she will only be given a blanket after the elderly and the kids were accounted for. Why doesn't the airplane carry a blanket for every passenger? Other airlines aren't like this). Food was decent. Not so good for vegetarians. Overall, you get what you pay for, sure. But some airlines are cheaper than others. Don't even bother about their first class or business class, you can get better service for just slightly more with other middle eastern carriers.

✅ Verified Review | Rome to Colombo via Kuwait. A superb A330 flight, staff provide a high quality of service to the passengers. The seats were very comfortable, and the in-flight entertainment system is fantastic. WIFI facility on-board which helped me to check my mails. As a family we had a pleasant journey throughout the flight.

Jeddah to Colombo via Kuwait with Kuwait Airways. First of all they never follow their timing - I have flown 3 times with Kuwait Airways and these 3 times the flight was delayed more that 2 hours. The cabin crew is worst and they treat people in a very rude way. I believe their job is to serve passangers and guide them instead showing attitude. My journey was nearly 6 hours and the screen infront of me did not work and I notice all the screens in economy class were not working. The food was horrible.

New York to Chennai via London and Kuwait with Kuwait Airwyas. I chose this flight for the low cost and short travel time. Aircraft interiors are old. TV wasn't working. Lavatory is not cleaned. Food is ok. Flight started with a 2 hours delay. In London we were delayed by another 1 hour. Reached Kuwait by total 4 hours delayed. I missed the flight to Chennai due to that. The airline arranged my travel for the next day's flight at the same time. Expected delay 24 hours. I lost 1 day of my holiday. I am worried about my return travel, better to book a reputed airlines - I do not recommend.