KLM Royal Dutch Airlines

Customer Reviews

4 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 724 reviews
7/10
4 star Skytrax Rating
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9/10

KLM Royal Dutch Airlines customer review

(United Kingdom)

Flew Manchester UK to Accra Ghana economy comfort. I flew economy comfort as a treat the service by the staff was excellent. My seat was great with plenty of leg room food brilliant with decent sized portions followed by plenty of drinks. In my opinion KLM is the best Airline in Europe Shiphol the best Airport in Europe.
Cabin FlownPremium Economy
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

KLM Royal Dutch Airlines customer review

(United States)

Flew Business Class AMS-DEL as part of a DL itinerary on a 747-400. Overall excellent service and food. The cabin though is horribly dated. KL just announced an update starting this summer but it is seriously overdue. The decor seemed very 1980's to me. I haven't flown KL for a while and was delighted they are still distributing the delft Dutch houses. A very nice touch. Great professional in-flight staff.
Cabin FlownBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

KLM Royal Dutch Airlines customer review

(United Kingdom)

AMS-BON (Bonaire). Very pleasantly surprised. First time with KLM and I did not expect much of the KLM economy product but it was an excellent flight. Fairly recent A330-300. Seats 2-4-2 - row 17 on the wings very quiet. Cabin could have been cleaner. Service excellent - Crew attentive and passing regularly with drinks. All requests executed with good attitude. Main meal Ice cream and evening pizza all very good for economy. Drink choice correct. Entertainment system easy to use with good and recent movies. On-time flight (incl the stop in Aruba). Definitely 4* airline.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
2/10

KLM Royal Dutch Airlines customer review

(France)

AMS-SIN the food was inedible breakfast was as poor. Non working IFE. I was travelling with my son and wife and one IFE was broken while the other one would not respond to the remote control. KLM is the worst choice on Europe-Asia route.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no