Joon

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2 reviews
3/10
No Skytrax Rating
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1/10

"configuration is unacceptable"

(Italy)

Trip Verified | Business Class configuration is unacceptable. The same as Economy Class! Besides, the seat itself was very uncomfortable, small and rigid. The food is decent and the staff (three very young girls with the leader not older than 26/27 most likely) very nice and polite but all in all I do not see a reason for paying Business with nothing in return other than the food for free. I will never fly Joon again.
AircraftA320
Type Of TravellerSolo Leisure
Cabin FlownBusiness Class
RouteParis CDG to Rome
Date FlownMarch 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
4/10

"has all Air France signs on it"

(Germany)

Trip Verified | Berlin to Paris CDG. This flight supposedly replaces the Air France flight between Paris and Berlin. Except the plane still has all Air France signs on it. It is somewhat difficult to understand for an ordinary customer why this relabeling to Joon should make any sense. Seats seem to be even more cramped, they only serve basic drinks (tea, coffee, OJ and water) for free now, everything else is for purchase. Staff is super nice, but in my perception they somehow always are at Air France. In summary, this flight is one of the most ordinary you can think of, punctual (unless there is a weather-related small delay, which was the case outbound), nothing to speak of, ok value for money. But. For fastest and cheapest access between historic Paris and Berlin city center the best option remains the SXF-ORY flights by the competitor. So what Joon/Air france should really do is to have two parallel flights from TXL, one to CDG (for tranfers e.g. to their African network) and one to ORY for Paris access and serve a delicious snack as they did in the good old days.
AircraftA320
Type Of TravellerBusiness
Cabin FlownEconomy Class
RouteBerlin to Paris CDG
Date FlownJanuary 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes