✅ Trip Verified
| I've made a reservation on Jetstar from SIN-TPE on 11/6/18, 1.10am. 13/9/18 Received email notification from Jetstar on flight delay to 9.55am. Contact Jetstar via live Chat to reconfirm details. Proceed to reschedule all the arrangement, paid penalty for hotel and tour amendments. 17/9/18 Received email reminder for the flight to TPE. Noticed the flight timing indicated as 1.10am (no notification was received on the change of flight timing). Called Jetstar Hotline to reconfirm on flight timing. Call centre was not sure of the timing. Throughout the 30min conversation, the agent told me 3 different timing for my flight and finally confirmed that it is changed back to 1.10am. Again, I proceed to reschedule all the travel arrangement and paid for amendments fees. 18/9/18, 10 hours before the flight, received an SMS notification that flight was delayed to 9.55am. Called hotline again and the 1hr 30min calls was hell. Spoke to 2 different agent and non was sure on the exact timing. First told me it's changed to 9.55am, and next moment tell me there's no change and the flight is at 1.10am. As of now, I am not even sure if the trip will happen as promised. Not sure if it'll suddenly change to 1.10am again and I am not being informed. It's true that the t&c for budget airline mentioned that it's subject to changes, but 3 changes for a flight is too much when there's no natural disaster whatsoever. The call centre advised me that it's simply due to "operational requirement". Customer have to suffer because of their changes in "operational requirement", Don't ever book Jetstar again!