| We are from Canada and planned to visit our daughter in Melbourne, Australia. We spent a week in Kona, Hawaii before heading to Australia on Qantas airlines (and they are worth every penny). Our daughter found us a return flight direct from Melbourne to Honolulu on Jetstar as we planned to rest up a few days there before heading back to Canada. Our flight was to leave at 3:50 pm on April 9 and get into Honolulu at 6:15 am. Allowing enough time to clear customs, we booked a flight from Honolulu to Kona at 10:01 am. My husband got up at 4:30 AM and checked his email where he had one from Jetstar advising our flight had been cancelled due to engineering problems. He waited in a long queue for an online chat to rebook, only to find out that they could get us on a flight on April 12 - three days later and would put us up in a hotel for 1 night. As we had island tours booked and paid for in Kona (we had booked on our earlier trip) we needed to get there on the original day we booked. They refunded us our money but would do nothing else to compensate us for the additional cost of flights - Melbourne to Sydney, Sydney to Honolulu, and change our flights from Honolulu to Kona. Believe me, there are no discounts when you book on the same day you travel so we incurred lots of additional costs. I can't review the actual flight because I have never flown on them, and never will.