✅ Trip Verified
New York to Sarasota. After travelling 30+ hours from Nepal on Qatar Airways with my two kids, I had a connecting flight on Jetblue to Tampa. What should have been a 3 hrs. fight, turned into a 5 days ordeal. We were on the Initial flight on the 22nd of July which left the gate and then after being in the tarmac for 3 hrs, they returned us back to the terminal because the delay caused one of the crew to be above legal flying time allowed. Our initial flight was eventually cancelled at around 2:00 AM the next day and they gave no compensation citing the cancellation was because of weather. I had to be in the line for more than an hour to book our flights for the next day. I was told we were booked for the next day flight, but when we reached the gate the next day, they told us we didn't have any confirmed seats in any of the JetBlue flights. Same thing happened for a couple of days. Finally, after 4 days, they gave me an option to fly out to Sarasota. In between, they told me they had misplaced my luggage and was asked for me to find out where my luggage was. So, after 5 days, without any luggage, they put me in a flight to a different destination and to top it off, they put us in completely different areas of the aircraft and while I was trying to console my 7-year-old to go sit with a stranger, the flight attendant asks us to take our seat promptly. Please do not fly JetBlue, because they have zero passenger concern, they seriously need to fire the guy who manages the flights and reorganize. They were completely disorganized, desk and the person on the phone telling me I had confirmed flights, while the gate told me I didn't have any. Baggage getting lost and they had no clue where it was last scanned, rude desk people. Complete chaos.