Jet2.com

Manchester to Tenerife June 2nd return June 9th. Great from check in at Manchester to our destination and back again. First time with Jet 2 but certainly not the last. Paid for extra legroom on 737-800 and found the seating comfortable. Staff at airport efficient as were crew onboard. Both flights on time.

Leeds Bradford to Gran Canaria Flight LS477 June 3rd. Return 17th June Flight LS478. Excellent check in at Leeds Bradford airport good flight pleasant cabin crew and a good return flight. First time we have used Jet2 and we have already recommended it to friends and they have booked with them.

Flew on the 6.20am flight from Manchester to Palma on 15/6/2013. Booked online and had to check in 2 bags. Was amazed to be charged £96 for the bags plus £8 online charge. The four seats going out were together but surprise surprise on the return flight we were scattered all over the plane so another £18 was squeezed out of me. When we got to Manchester Airport it was absolute chaos. Massive queues for check in that were so bad we were in danger of missing the flight and had to run like Bolt to get to the gate on time.

Check in at Manchester awful no separate check in for us even though we had our boarding cards. Not much help at Malaga on arrival no directions at our resort had to find our own way to hotel. Rude Jet 2 staff at Malaga change of plane at check in so couldn't have pre-booked seats and not even an apology or free drink aboard so will think twice before booking with them again.

LS197 LBA to Ibiza 5/06/2013 8.30am. Full aircraft including families pensioners and two stag parties. Forty men in one and twenty in the other. Not the 18/30 brigade but grown men. Worse for drink when they boarded. Seated all round the cabin not together. Drinks trolley arrived with more alcohol. All shouting and standing in the aisle. Impossible to get to the toilets. Hate to think what would have happened in an emergency. Amazed that the cabin crew sold them more alcohol. Totally unacceptable on Jet2's part.

I have just posted an extremely positive review regarding Jet2 Staff based at Ibiza Airport. However on the downside we had a very poor outbound flight to Ibiza due to a group of men on a stag party. They appeared to have been drinking heavily before boarding the plane and were very loud throughout the flight which was not helped by the cabin crew supplying them with even more alcohol. The crew did not attempt to ask them to tone down their behaviour which made it impossible to hear any announcements from the cabin crew of the captain. Altogether a very disappointing performance from Jet2 cabin crew on this occasion.

We have just returned from a weeks holiday in Ibiza and we were caught up in the backlog of the French Air Traffic Controllers strike. As soon as we arrived at the airport for our return flight we were met by a member of the Jet2 staff who explained that our flight would be delayed and she would keep us appraised of the situation and in the meantime to remain in the check-in area or wait outside the airport on the grass as it would be more comfortable than in the Departure Lounge. This we did for an hour or so when the same lady found us to ask us to go through security and into the departure area as we had a time slot in 3 hours but would be available to board if an earlier slot came up. The service was first rate throughout our 6 hour delay. We have travelled with Jet2 on several occasions and have always found staff to be helpful and we will continue to use them until the other holiday companies get their act together.

Delayed for hours due to strike at French ATC - not the fault of Jet2.com. The fact that a large group of men on a stag outing who had been drinking all morning were allowed on board and allowed to stand up all the journey and allowed to continue drinking and becoming more and more rowdy - was the fault of Jet2.com. The cabin staff chose to ignore their behaviour completely. One of these men was seated next to me and he was knelt up in his seat shouting laughing and swearing all the way to Spain - totally unacceptable.

Flown twice recently and both times ended up paying for 2 seats together as free seat allocation would not allow 2 together. Found out that many people were the same. Despite empty seats on the plane whole families were dotted around sometimes with empty seats right beside them! This meant that people started to move around after take off. It also slowed down the service as families were wanting to pay for drinks etc together meaning that the crew had to run up and down with food/drinks/money etc. I think this is deliberate to push passengers into paying for seats.

3rd-6 June from Leeds/Bradford to Rome. LS331/332. The flights were excellent the planes seemed fairly new the staff friendly and professional. The flights were on time (a slight delay on the way back due to 2 late passengers but time was made up). The only slight complaint is that on the return journey for some reason (whether I was just unlucky) the seat padding was very thin and uncomfortable. Luckily I had a blow-up neck cushion with me so I sat on that! My score would have been 10/10 but I had to take a point off for the uncomfortable seat.