Jet2.com

Travelled with Jet2 many times before with my husband taking just one item of hold luggage and checking in on- line to keep costs down. Each time when we did on-line check-in our seats had been allocated together. However beware if travelling with hand luggage only. We flew to Malaga last month with just hand luggage. We went to check-in the day after on-line check in opened and surprise surprise one seat was allocated at the front and the other at the back. We left it a few days and tried again. Again you guessed right - we were allocated different seats but still one in row 5 and the other in row 18 even though there were vacant seats in the rows in front or behind on both occasions. We believe this is an underhand way of squeezing more money out of passengers. I would be interested to know if other people have experienced the same.

Blackpool to Lanzarote 19/06/13. Outbound flight was fine on time all went well. Return flight started by being given a letter in Lanzarote saying a stop at Faro will be needed to top up fuel. They were still trying to sell hot drinks on the descent into Faro. Left on the tarmac in Portugal for 55 mins with cabin temps of over 85c and not even offered a drink I had 2 buy 4 bottles of water. They did not have enough food for passengers people left without.

Glasgow to Alicante on 25/5/2013. Check in at both ends took a while but apart from that the flight was on time seat comfort was good lots of leg room pleasant air stewards all in all a very good flight and I would use them again.

We have just returned from a Jet2 holiday to Crete. Flight was dreadfully uncomfortable both ways. Return was made much worse by unruly child kicking my seat for a large portion of the journey. Not Jet2 fault but seats are so basic and uncomfortable. Flight on the way back the staff ran out of food we had pre-booked a meal but again same as on the flight out to Crete. Not value for money. The staff were not the best we have experienced. All in all we would never book Jet2 again.

Boarded at Glasgow and first announcement was to say we were delayed 55mins. Arrived at Palma airport to be met at baggage reclaim by a jet2 rep who directed us to the other end of the airport where we would meet another Jet2 rep who in turn sent us to a travel desk where staff gave us an envelope and sent us back along the airport to meet yet another person. Pointed in the direction of coach 229 which we eventually found and after some unclear dialogue with the Spanish coach driver boarded our transport. Totally unacceptable and completely different to the return journey at holiday end when we were accompanied by a jet2 rep from hotel to airport. At the airport check in was very good as was Glasgow return flight good. It was the coach transfer at Palma that disappointed us and our fellow travellers.

We were very impressed the best flight we have had. From arriving at Newcastle Airport checking in which was a pleasure seeing smiling faces and so quickly. The plane was much better very comfortable plenty of room. Cabin crew excellent nothing too much trouble. When arriving a Faro your staff waiting straight away to get us forwarded to our Hotel. Returning to Newcastle first class again. Will always use Jet2 now.

Never pre-book leg room seats with this company this is my 3rd and final time using jet2. I had booked a holiday a full year in advance and pre booked seats (again) only to find we have only got seats requested on outward journey they are totally happy to take your money but again do not provide the service. I certainly wont fly with them again and wont recommend anyone else to.

Travelled May 23 from Manchester to Dalaman. First time with jet2 and from booking holiday to the flight we found very good service very polite helpful staff and plenty of room on plane and reasonable priced food onboard eg: toastie and crisps £3.50. Only downside I find nowadays is that a lot of people are taking luggage on board and therefore there is not enough overhead space we were seated near the back of the plane and were waiting to depart at the back yet people were trying to go the opposite way to collect there luggage it was standstill until the crew told us to depart!

Glasgow to Barcelona 3rd June 2013. Took my elderly mother on holiday they couldn't do enough for us and compared to Thomas Cook the seats on Jet2 were so roomy and comfortable. Staff were friendly. I can honestly say I would rather fly Jet2 than some of the other airlines.

Travelled on the same flight as the previous poster. LBA-IBZ. Forty plus men on a stag party seated all round the cabin. Some were drunk when they were allowed to board. As soon as the seat belt signs were turned off they were standing in the aisle making it impossible for people to use the toilets. The cabin crew were selling them drinks even though they must have known they were already drunk. In fact one man sat next to my partner managed to consume 8 gin and tonics and 2 Barcardi and cokes. They were rowdy shouting to each other and the cabin crew ignored them. I always thought that it was a criminal offence to be drunk onboard an aircraft but the cabin crew must have thought otherwise. Totally unacceptable behaviour from grown men and from Jet2's cabin crew.