Jet2.com

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 576 reviews
7/10
3 star Skytrax Rating
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9/10

Jet2.com customer review

(United Kingdom)

Leeds Bradford to Split return flights were on time and very comfortable. Staff were cheerful on both legs of my journey chatty and helpful throughout. The guys on the return flight had been on the receiving end of a rowdy crowd on the way out to Split but they were in good humour with us in spite of having had a tough outward journey. Drinks snacks and pre-ordered meals all acceptable with a reasonable selection on the trolley. The seats are comfortable for this type of short journey and offer a bit more room than other holiday airlines so I have a preference for Jet2 over Thomson/Thomas Cook flights for holidays. Check in at both airports was trouble free. The facilities at Leeds Bradford were excellent too.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
1/10

Jet2.com customer review

(United Kingdom)

Manchester to Palma Saturday 29 June 2013. Travelled with family party of party 6 adults and 4 children. 45 Minute delay on tarmac on outbound as power connection failed before engines were started. Had pre-booked seats in rows 16 and 17. Flight experience ruined by boorish loud behaviour of one guy in seat 18D. His inane attempts to impress a group of girls were shouted in a loud voice. This went on throughout the flight despite me asking him to stop shouting on several occasions. The cabin crew were oblivious although everyone in the vicinity were making it perfectly clear they were unhappy. I reported to a flight attendant that he was shouting on his mobile phone after the seatbelt signs were on. She said it was OK as the plane had not pushed back yet you couldn't make it up. She was scared to tackle him!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
no
10/10

Jet2.com customer review

(United Kingdom)

We flew to Rome Fiumicino from Leeds-Bradford on the 11th April 2013. The flight was brilliant. It was on-time the cabin crew were friendly and the seats were well cushioned.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
4/10

Jet2.com customer review

(United Kingdom)

We are over 65 but are in no way in our dotage. We flew from a quiet Corfu holiday back to Manchester just 4 days ago. I am not complaining about the subcontracting of our flight to "Privilege" but more about the fact that the flight was populated by a large number of ill-mannered lads who seemed to think it was funny to guffaw loudly and swear without consideration for others.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
9/10

Jet2.com customer review

(United Kingdom)

Manchester to Alicante 30th June. All in all a good flight. Departure more or less on time arrived early. Flight staff good except one attendant who was more intent in me sitting down and fastening my seatbelt than dealing with my autistic child who was throwing up. Overall though would recommend.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
8/10

Jet2.com customer review

(United Kingdom)

Just back from Menorca with jet2. The flight was one of the best I have been on. Staff were excellent and nothing was a problem. Plenty of leg room and a very comfortable flight. Have been on flights from the UK to USA several times and this was by far the most comfortable plane. Would highly recommend Jet2 and will definitely use them again. It's a shame they don't go to Colorado Springs.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
na

Jet2.com customer review

(United Kingdom)

We are frequent flyers with our 10 month old son and recently flew from Glasgow to Rome. I would never fly jet2 again as a result. Firstly at nearly £800 no sign of low fares secondly although we arrived 2.5 hours prior to the flight with only one person checking in (everyone else had apparently left to board flights) we nearly missed the flight. When we got to the gate which was closing there were 5 jet 2 staff chatting about their weekend! On board we were forced to wake up our child and sit him forwards for takeoff despite him being buckled in and sleeping already (although it wasn't enforced on the way back!). Staff are rude unhelpful and spend their time making loud announcements to sell you things although you cant hear the flight deck announcements. My advice there are lots of other carriers and Jet2 is one to avoid particularly when travelling with young kids.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
no
2/10

Jet2.com customer review

(United Kingdom)

Flight from East Midlands to Larnaca in Cyprus was on time for both legs. However this was probably the most uncomfortable flight I have ever experienced - poor legroom a hard and non-adjustable seat no headrest no storage in the seatback in front. This was a relatively modern aircraft - a Boeing 737-800. Do bear in mind that you are confined in this seat for over 4.5 hours to Cyprus and that's just the flying time! Staff were too busy trying to sell snacks drinks and duty free to attend to the filthy toilets - they even ran out of loo paper after an hour of flight. The final straw was flying in and out of East Midlands: Jet2 clearly use the cheapest most inefficient ground staff as to wait for well over 20 minutes for a bus to the terminal followed by over an hour to get the luggage after landing at 00.45 in the morning. The fact that there is only one other aircraft to unload smacks of inefficiency. The Jet2 staff on hand in the baggage hall were utterly useless and unable to communicate. Jet2 and East Midlands Airport - definitely never again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
no
10/10

Jet2.com customer review

(United Kingdom)

We left East Midlands on 14 May and checked in to be told the plane had changed we were still given leg room seats so fine seats were wider than normal low cost. Staff were nice and friendly. Coming home we were delayed an hour as again they had to change planes but I was in no particular hurry. Still again given leg room seats and this is why seat comfort got good instead of excellent. The seat belt was a tiny red belt that would only have fitted a child or someone very slim. We overcame that by sitting in the next empty seat.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes
9/10

Jet2.com customer review

(United Kingdom)

Just returned from Cyprus with Jet2 (23/6/13). Excellent check in both ways around 5 or 6 check in desks open and a Jet2 supervisor directing passengers. Good leg room on the plane (767) friendly cabin crew. Flight on time both ways.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Value For Money 12345
yes