Jet2.com

Sunday 24th November Manchester to Prague. LS887 from Manchester. Absolutely the worst website in class. The site is so slow it refreshes every simple change you make pushing the baggage at you - are you sure. Takes so long to book. I use it weekly unfortunately and if there was a realistic alternative I would not use them. Flights to Prague are a ridiculous price much cheaper to use Lufthansa but unfortunately it's not direct from Manchester. Some weeks are over £300 Lufthansa £211 better service better aircraft free hold luggage and free snack and drink. The only cheap thing about Jet2 is the service.

Flown to Ibiza and Malaga in last two months having been a frequent Jet2 customer this year. All flights basically on time good staff airport and inflight. jet2 addressing cabin luggage issues on previous flights by offering free booking of cabin luggage to hold. Still too much luggage in cabin think they are going to be forced like easyjet to reduce size of cabin luggage. After years of trying to deter hold luggage low cost airlines now find they cant cope with quantity of cabin luggage a return to a 5kg maximum will sort out this problem.

Leeds Bradford to Faro. Checkin smooth boarding ok flight outbound was good. cabin crew attentive seats had plenty of space. Return flight on B757 we were boarded to be told that there was an issue with the fuel tank so kept on the plane over an hour whilst this was sorted. Once on our way nice friendly cabin crew and plenty of space.

6 of us flew to Alicante Airport from Leeds Bradford early on 26th October 2013. Check in was great the woman who checked us in said that there weren't any rows of 3 together so asked if we would like to have the extra leg room seats which were on buy one get one free! We paid £28 altogether for the 6 seats which was worth it! We were also told we could check in out hand luggage free of charge if we wanted to but we decided not to as we hadn't brought any other bag to carry through the airport. Boarding was quick and easy. The cabin crew couldn't do enough assisting with putting baggage into the overhead compartments before you even had a chance to ask! The service of drinks and snacks was quick and easy. Upon landing the cabin crew again assisted with taking baggage from the overhead lockers as quick as possible and we were off the flight within minutes. Overall an excellent flight and a great start to our holiday. We will definitely be flying with jet2 again.

Easy online check in and as we had no hold baggage a painless process through the airport. Flight left on time and landed a whole hour early. Cabin crew very good completing the service quickly and efficiently Return equally punctual and again good service onboard. Only slight drawback was that the duty free stocks were very limited and none of what we wanted was available - the crew on the way out blamed this on 'end of season'. Surely the stocks should be kept up whatever the time of year it all adds to the airline's profit!

Comfortable plane with plenty of leg room and reasonable enough prices on food and drink we were held on runway for 30 minutes and for some reason air-conditioning left off causing cabin temperature of 85oF (according to smartphone app). Most cabin crew ok except for one male crew who was curt arrogant and rude. Quick and efficient check in at Manchester and Ibiza and overall an ok experience.

Leeds to Las Palmas 17th Oct 2013. Excellent check in flight on time good leg room and very good cabin crew. Las Palmas to Leeds 24th Oct 2013 flight delayed by 3 hours replacement plane sent 737-200 very noisy cabin crew could not be bothered and they seemed to disappear. Aborted landing in Leeds then said they were going to circle to try again but 15 minutes later landed in Manchester. Had to wait for buses back to Leeds so the delay was really 6 hours. I know delays happen but had we had the cabin crew on the outbound flight I probably would not be posting this comment.

Newcastle to Paphos 16 Oct return 23 Oct. Pre-booking a waste of time no baggage drop at Paphos then soft bags had to be taken to another drop desk. Coach driver at Paphos on mobile phone with loaded bus and failing to follow correct lane discipline on return to airport. Baggage drop at Newcastle was not manned. All flight staff both ways was good.

Malaga to Newcastle 24th Oct 2013. After reading some of the reviews on this forum I begin to wonder if we were all on Jet 2 flights. I agree that they were on time cabin staff on both outward and inward flights very pleasant but the aircraft's were decidedly lacking in both space and comfort Why don't these airlines make it a bit more comfortable for passengers surely people would pay extra for a decent seat. We paid for extra legroom seat on the way out but could not book any on the flight home. Even with the extra legroom the hard plastic seat are a nightmare. I see that Jet 2 are now offering some long haul flights to New York and Boston it would be absolutely unbearable to travel that distance in on of their aircraft. No matter how cheap it was I would not consider a flight with them. Also this particular flight very stressful on the way back when just as we were about to land the pilot aborted the landing. This of course caused myself and others an anxious wait until the pilot eventually said that a bulb was not lit up on the control panel. Thankfully we eventually landed safely but apart from the uncomfortable journey the rundown state of their aircraft would cause me not to use Jet 2 again.

Flew from Manchester to Tenerife on 13th October and returned 18th - and was not impressed. The cabin crew were disorganised rude and surly and preferred chatting in the galleys! On the return flight the air conditioning system in the cabin leaked badly and showered the lady next to me. The cabin crew didn't even seem to care that she was elderly and soaking wet and were rude claiming it was only a drop of water (which it clearly wasn't) both landings were extremely heavy. The plane had definitely seen better days! As a frequent flyer I can honestly say its the worst service I have experienced and will not be using them again.