Jet Airways customer review
L Mansinghka (Australia)
Singapore-Delhi-Mumbai-Singapore. International sectors on A330-200 and domestic on B737-900. All flights on time. One thing that stands out is the cleanliness of the cabin and the maintenance. Seat comfort food and inflight entertainment excellent. Crew answered the calls promptly and did their job with a smile. The luggage delivery at Mumbai was slightly delayed and was the only negative point in an overall wonderful experience. Definitely recommend and would fly again.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Jet Airways customer review
Angelo De Luca (United Kingdom)
DED-DEL. Short 35 min flight on 737-800 good service and attentiveness from the crew even managed to serve a snack. First time with Jet Airways for domestic I would recommend.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | N/A |
Value For Money | 12345 |
Recommended | yes |
Jet Airways customer review
Claude Andre (Canada)
Flew Toronto to Stockholm return from Copenhagen (Brussels to Stockholm return from Copenhagen to Brussels provided Brussels Airline). We had excellent service throughout our journey - clean planes on time courteous and helpful staff. Would fly again.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Jet Airways customer review
Sanjay Datta (Cayman Islands)
Our flight from CCU-BOM on 26th July 2012 was rescheduled just because there were not enough passengers on the flight we booked we had an international connecting from Mumbai so we left early and had to wait for 10 hours in Mumbai to catch our connection. Service on the flight and the service from ground staff was unprofessional.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | N/A |
Value For Money | 12345 |
Recommended | no |
Jet Airways customer review
J Matthew (Canada)
Toronto (YYZ) to New York (LGA) round trip. Flight was July 13th 2012. Friendly crew and flight attendants. Only entertainment is TV no internet. $10 for Headphones is ridiculous and they charge for blankets etc. Enough leg room for the smaller than average person. Seats don't recline far at all have to lean on the window side to take a nap; wake up with a sore neck but its only 1 hour. New York (LGA) to Toronto (YYZ) return - flight on July 20th 2012. Because of traffic I missed my flight. I called WestJet they said I could pay $200 to change my flight I said no. Rushed back home to get my luggage and off to LaGuardia. I see on the board a flight for 7.50pm and its 7.45pm. I explained to her what happened then she begins typing for 5mins+. I managed to get on the flight a seat in the back but no problem. No smell back was actually empty. Planes were clean and well maintained.
Seat Type | Economy Class |
Value For Money | 12345 |
Recommended | yes |
Jet Airways customer review
Saketh Rahm (United States)
Not a bad experience but not overwhelming. Flew DEL-HYD on JetConnect. In fairness it was billed as a no frills flight. Flight left on-time from DEL crew came by and sold snacks and sandwiches - very surprised at selling even water! Crew were okay and dealt with demanding passengers. The smile and warmth of this airline is however gone - not sure if it will come back.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | N/A |
Value For Money | 12345 |
Recommended | yes |
Jet Airways customer review
A Stells (United Kingdom)
This is the only flight I've taken with Jet (London-Delhi return) and I was really pleasantly surprised. All the cabin crew were friendly and accommodating. The entertainment system is very comprehensive with lots of things to watch and read and the seats were really comfortable. I especially liked the little foot rest sack under the seat in-front. The food was alright definitely better than other airlines but not amazing. Overall I'd definitely recommend Jet.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Jet Airways customer review
Mark Segal (Canada)
I have flown Jet Airways on six separate return trips within the past twelve months back and forth between Toronto-Brussels-Delhi-Kathmandu in Business Class except for 4 of the 24 legs involved. Every flight left on schedule and most of them landed ahead of scheduled time. This airline operates like clockwork. It is very reliable. Baggage handling has also been very reliable - even through Delhi because it is in the hands of the one airline and they apparently make sure bags are transferred when they should be. In flight service has been excellent - friendly attentive comfortable seating in the lie-flats and a totally adequate set of menu choices for meals. More airlines should be this good.
Seat Type | Business Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | N/A |
Value For Money | 12345 |
Recommended | yes |
Jet Airways customer review
T Meyer (Canada)
Had a very good experience from YYZ to BRU and back. Excellent service clean plane and good food. Flight attendants were very polite and professional. Better flights than some larger more expensive airlines I have used.
Seat Type | Economy Class |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Value For Money | 12345 |
Recommended | yes |
Jet Airways customer review
William Field (Canada)
I flew Westjet from PVR Mexico to Comox Canada. The flight was on time comfortable and the service was wonderful. Their competitive fares on this international flight have me hooked as a new customer. The clincher was free first checked bag and the charge for our pet was half that of the competition.
Seat Type | Economy Class |
Value For Money | 12345 |
Recommended | yes |