Jet Airways

Customer Reviews

3 star Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 1060 reviews
5/10
3 star Skytrax Rating
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10/10

Jet Airways customer review

(Canada)

Our vacation was hijacked by Hurricane Sandy so we couldn't believe it when on our way back to the west coast we ended up in a blizzard in Calgary. Our flight was delayed almost 5 hours. Instead of leaving at 9pm we finally left at 1.45 am. WestJet passed out food vouchers water information. They even turned down the lights in certain areas of the waiting room for people trying to sleep. Everyone was friendly and helpful. Once on the plane the captain came out and explained what was going on. Good going WestJet!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
9/10

Jet Airways customer review

(Canada)

Flew from Kamloops to Calgary and then on to Ottawa and back. Staff were kind and helpful! Bought a cheese plate to snack on. Was offered plenty of beverages and snacks throughout the flight. Staff added some humour to their pre flight announcements and got the passengers to participate. Plane was clean inflight entertainment was pretty good. I will definitely fly WestJet again!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
na

Jet Airways customer review

(Canada)

Not the first time this has happened to me since I started flying Westjet to Hawaii. Due to depart at 10.05 on Thursday Nov 1/12 to Honolulu. We arrived at Vancouver airport to find it had been delayed to 4.40pm. We were not prepared to go home so waited in the airport. Left Vancouver 8 hrs late. Arrived in Honolulu at approx 10.00pm and got to hotel at midnight. We missed half a day in Honolulu. I will not fly to Hawaii again on Westjet.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money 12345
no
8/10

Jet Airways customer review

(Canada)

YVR-LAX-YVR. No problems with the ground crew and cabin crew all were polite and efficient. Flights on time (early arrival in fact) and boarding was orderly and quick. Didn't use the IFE but not all of them worked. 737-700 really is quite cramped and I'm not certain how a bigger person would realistically be comfortable (or even fit in the seat in the first place) but mercifully the flight's a short one at 2.5 hours. Juice pop water and coffee served once with a small cookie and such. It was turbulence virtually all the way down to LAX once we passed Seattle but that's not something quite within anyone's control I suppose. Overall good value for what is pretty much a short commuter flight.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment 12345
Value For Money 12345
yes
7/10

Jet Airways customer review

(United Kingdom)

Economy Delhi (DEL) - Mumbai (BOM). Flight was on time and half full which was great. No entertainment on the flight at all but it was only 1 hour 40 minutes so no problem at all. Served a full hot meal and tea and coffee which was excellent for such a short flight. The food was tasty and a good portion size. An ice cream was offered after the meal which was much appreciated as the curry was rather hot. Staff were courteous at all times. The seat pitch is good and I was able to recline my seat and get some rest. The only negative was that the plane was rather old it just needs new seats and hopefully some TV screens. Overall a very good experience.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
10/10

Jet Airways customer review

(United Kingdom)

London - Mumbai - London. Business class is great good value for money. Seats comfortable good food and entertainment.
Seat TypeBusiness Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
2/10

Jet Airways customer review

(United Kingdom)

LHR-DEL-BLR economy. Airport check in was smooth at all the airports the seats and IFE are very good. Unfortunately the food was ridiculous although dinner was ok breakfast which is supposed to be the main meal of the day had only a medium size muffin bowl of fruits and an orange juice. Flight attendants are rude and do not attend calls properly. I had asked for a drink she openly told me to fetch it from the galley. Jet has a lot to learn from other airlines about service and food quality.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
9/10

Jet Airways customer review

(United Kingdom)

London Heathrow to Delhi and Delhi to Kathmandu. I found the service to be excellent. Staff were friendly and helpful the food was good and the entertainment on the Heathrow to Delhi Delhi to Heathrow legs had a wide selection of films games and information to suit all tastes and cultures. I would definitely fly them again.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
yes
1/10

Jet Airways customer review

(Canada)

I flew Westjet from Hamilton to Edmonton. The flight was ok the crew were rude and not helpful! You should fly if you are desperate for a cheap price!
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no
na

Jet Airways customer review

(Ireland)

Flew Vancouver to Dublin via Chicago. We were issued with 2 boarding passes each by Westjet. However we were told we would have to collect our luggage at Chicago O' Hare as our flight to Dublin was with AA. We did this and were late for our connecting flight because of it. We could not locate any Westjet employees to help us at Chicago.
Seat TypeEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Value For Money 12345
no