IndiGo

✅ Trip Verified | Udaipur to Cochin via Delhi. Well this was a positive experience. I knew what to expect so was prepared taking my own water and snacks. The plane arrived on time and as soon as passengers were off, we boarded. Very efficient. We left on time heading first to Delhi. We had a long 6 hour wait but had to change terminals which you do by bus. The bus takes about 30 mins. We prepaid three hours in the lounge (good idea). Again the flight departed on time. Food and drink was available on board at s reasonable price although we took our own. The seats are just pads over a formed plastic seat but for short flights not a problem. The price was great, arrived and left on time both times. Would be happy to fly with them again.

Not Verified | Delhi to Goa. Fantastic experience. We were given free upgrade to exit row seats with lots of legroom. Thank you to Priya who did a great job with excellent service. This was our 3rd time with Indigo and it’s been a great experience each time.

✅ Trip Verified | Jammu to Delhi. When LCC in Indian domestic route is concerned Indigo is my first choice and they are improving day by day. Last travelled August last week. Was traveling with only hand baggage so used check in kiosk for boarding pass, boarding started before time and so as departure seats are okay, food and non alcoholic beverages are available on payment, courteous and helpful crew,. Arrived on time, a good experience.

✅ Trip Verified | Tirupati to Pune via Bangalore. Traveled with few airline during visit to India this time. Found seating arrangement of IndiGo much more comfortable than others. The best part was, ground staff Nagraj at TIR airport was serving customer extraordinarily. I needed flexible info. for my return flight to Pune, and within short time he provided the same. Simply marvelous. Thanks IndoGo for serving your customer in this fashion.

Not Verified | Goa to Kolkata. I would like to thank Nazia & Rosey as they helped me to find my wallet yesterday I lost it my flight from Goa to Kolkata they informed my sister and they co oparated and I got my wallet successfully with everything intact

✅ Trip Verified | Mumbai to Patna via Lucknow with IndiGo. Excellent experience thru-out from check-in to de-boarding. Check-in at Mumbai was courteous, fast and efficient, and the best part was no nickling-diming for 2-3 kg extra weight. In-flight crew was even better with all the ladies acting pleasant and welcoming. It's the crew that makes the airline, truly.

✅ Trip Verified | I was travelling with my wife and 6 months old baby. While checking in from Cochin the ground staff at the counter gave us seats [19F and 19C] saying it’s seated together. Later I realised she did a mistake and it should be 19D. I was walking through the airport randomly looking for your staff to sort this issue out and found one of your agents. She looked through it and tried from her end and told me it won’t be possible at this time as other seats are already occupied and you can do it on board and there is a lady seated at 19D. I told her my daughter is already tired from the Male flight and it’s important for us to sit together. She understood our situation and told she will try her best. At time of boarding I explained the same situation to boarding agent. She replied the same saying you should try it on board as nothing she could do it now. There comes the pleasant surprise! This staff member came all the way to our gate which she doesn’t have to bother doing at all. She literally looked for the passenger seated at 19D and talked to her and agreed to swap seats with mine. I was very much overwhelmed with her genuine concern towards our issue and how she went well and above to sort this out for us. Please pass my sincere gratitude to her. She deserves it. However on other hand on board it was totally opposite experience. I know it’s a short flight to CNN but crew didn’t make any effort to do the service for this flight. They didn’t took the food cart out to the aisle or neither brought the round of water at least. They were just busy in the galley throughout until landing. I never even saw them securing the cabin! When the captain made announcements they went to the seat ready for landing. In contrast on the CNN to COK flight I received full service like any other flight and I was amazed the way they ignored the cabin just like that inspite of full flight.

✅ Trip Verified | I travelled Cochin to Chennai. One of the best parts of flying in Indigo is the timing, always on time. The cabin crews was well trained and pleasant, I truly like the ambience and the behaviour of the cabin crew. All i want to say is try Indigo airline and you will feel the difference.

✅ Trip Verified | Delhi to Nagpur. All my experiences with this airline are very poor. Specially the courtesy of the staff is very poor. The legspace and the seats are very uncomfortable. One must choose to fly with this airline only when there is no alternative. The staff right at the check-in to even the customer care is so rude. The boast to fly on time but at what cost. They maintain the schedule at the cost of inconvenience of the guest. Onboard food is horrible. Overall one should prefer any other available alternative.

✅ Trip Verified | Chennai via Kuwait. This is my first fly on indigo. Because of the crew. They give a five star service and the flight is on time takeoff and landing. I really appreciate to those staff. I hope to fly again in indigo.