IndiGo

✅ Trip Verified | India – Goa (GOI) to Udaipur (UDR) The colour indigo is fresh and happy – even saying the word out loud makes me smile. The airline IndiGo is no different. Keeping in mind that this is a low-cost carrier, it was virtually impossible to tack any negativity onto this airline. They embrace a fun outlook on just about everything, from their inflight magazine, titled ‘6E’ (pronounced ‘sexy’), to their luggage buggies on the tarmac, called ‘Ground Force’. Yes, the seats are narrow (no worse than any other budget airline) and they don’t recline, which is a blessing when you’re trying to watch a video on your tablet/phone – that’s right, the seats do not have monitors built-in. You pay for food and beverages (it’s the norm now), but the prices are fair and some of the snacks are served in fun packaging that you might even want to take home. I know I did. I still have my ‘Nut Case’. Blue is my favorite colour, and now IndiGo is my favorite budget airline. Four Thumbs Up

✅ Trip Verified | Doha to Kathmandu via Delhi. The staff in Doha assisted me very well but when I arrived in Delhi, was when the terrible experience started. After we got off from the flight, passenger with an onward journey to KTM were asked to just wait at the arrival gate exit without any explanation of why we have to wait and for how long we have to wait. We were held for about 20 minutes without enough seat there. At KTM airport, check-in was fairly nonchalant, again no smiles. And then the ground staff did a hurried security check for restricted items at the aircraft stairs which has been done already after emigration or they could have been done before we board the bus. The staff is asking the passengers to open our bags.

✅ Trip Verified | New Delhi to Dehradun with IndiGo. Very superior staff around in here. Happy with the service provided by the airline and the ground staff as well. It has always been a pleasant journey. Great experience.

Not Verified | Bangalore to Kolkata. Scheduled departure time was 19:20 PM. Till now it is delayed by 3 hours and still waiting. The same thing has happened from CCU to BLR flight. That time flight started on time at 05:25 AM from CCU but unfortunately, the flight landed at HYD instead of BLR due to low visibility. I would advise avoiding Indigo to all of you.

✅ Trip Verified | I booked Kolhapur to Hyderabad via Delhi connecting flight. But in a day 3 times, the flight time changed and delayed us more than an hour. I recommend that never plan to fly with IndiGo if you have scheduled work. Indigo announcing that they are the on-time departure company and is a joke. We have a lot of options for our journey. For the good name in hospitality kindly correct yourself. Because of your unplanned schedule, all passengers are suffering a lot.

✅ Trip Verified | Delhi to Varanasi. An early morning flight without any hassle, departure, and arrival was on time. The landing was a bit rough considering normal weather conditions. The only thing which bothered me was the cleanliness of the plane.

✅ Trip Verified | Hyderabad to Ahmedabad. Generally good in terms of punctuality & service, I had a horrible experience when I missed the flight. They are not accomodating in such matters & charge you for rescheduling the same. In my case I had just missed the flight by 5-10 min. They now charged more than my original flight to reschedule it where I have to wait for 6 hours.I missed my flight due to cab strike in Hyderabad but it was not their responsibility! While one can argue that they did everything by the book, customer satisfaction was not at all their priority

✅ Trip Verified | Delhi to Kolkata. The flight experience was good but my luggage holding straps were damaged, unable to carry it. I think luggage handling was very irresponsible.

✅ Trip Verified | Delhi to Pune. My flight time was 0450 hrs, I reached the counter at 0410 but since you have to reach at 0405 they didn't let me board the plane, and I missed my meeting. Never will book indigo again.

✅ Trip Verified | Delhi to Patna with IndiGo. Positive First: Good Airline, worth the money for budget travelers and students. Good staff and management, runs on time. Negative Points: Seating quality is poor, no inflight entertainment service available.