This was my first time using S7. Their online ticket sale works fine you are sent e-ticket in pdf which is great for printing. At the airport check-in was ok but you got no smile from their agents. Onboard you are met by unsmiling crew who look tired. The plane was a320 in very good condition clean and with great legroom. Food was hot lunch which was nice for 1 hr flight in economy. We took off on time and landed ahead of schedule. My bag was on the belt when I was off immigration. S7 is a great choice for family travel. My ticket was a great deal. S7 is the second best airline between Kiev and Moscow. Gloomy and robotic agents and crews and strange schedule are the only minuses.