Horizon Air

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 25 reviews
6/10
No Skytrax Rating
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4/10

Horizon Air customer review

GEG-SEA-FSN: Flew on the regional jet both to and from Fresno but can tell that they have crammed more seats in the jet than the last time I flew it about five years ago. Seats were really tight. Service was fine; flight late taking off from Fresno but still made connections with Alaska. Horizon has always offered good service. Normally I fly from PUW to SEA and find the service out of Pullman to be excellent.
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5/10

Horizon Air customer review

YVR-PDX-YVR. Both sectors operated by new Q400 which is as quiet as a jet. Crew very friendly and service very informal but nice to be offered beer or wine and snacks on a short flight. I have always found QX staff to very personable efficient and like their laid-back friendly service. Will fly with them again!
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4/10

Horizon Air customer review

A subsidiary of Alaska Airlines. I've flown them many times into Billings MT from both Seattle and Portland OR. I had one bad experience where the early morning flight I was on was canceled because of crew problems. I was not able to get out until late that night on a flight that was 2 hours late. I received a $10.00 meal ticket and that was about it. All other times the flights have been good. On the last one in October 2007 beer and wine from Oregon was complimentary and the flight staff were friendly informative and entertaining. I will continue to use them.
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5/10

Horizon Air customer review

YVR-PDX. Check in a breeze and a small aircraft (think it was a 28 seater). Got a drink and a few snacks as well. Crew on board were fantastic and a great flight. Seats were comfy.
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5/10

Horizon Air customer review

YVR-PDX. Check in a breeze and a small aircraft (think it was a 28 seater). Got a drink and a few snacks as well. Crew on board were fantastic and a great flight. Seats were comfy.
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