Helvetic Airways

Customer Reviews

No Skytrax Rating
Food & Beverages N/A
Inflight Entertainment N/A
Seat Comfort N/A
Staff Service N/A
Value for Money 12345
Customer rating from 29 reviews
7/10
No Skytrax Rating
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Helvetic Airways customer review

Review by (Norway) 18th May 2015

OSL-ZHR on Embraer 190 the name of the airline really says it all. It was the most uncomfortable seats ever! Helvetic flew on behalf of Swiss but the standard is so much poorer. My knees were in the seat in front of me the whole time and seat was hard and uncomfortable. Still suffering from a sore back after that flight.
Cabin FlownEconomy
Value For Money 12345
no
na

Helvetic Airways customer review

Review by (Norway) 18th May 2015

OSL-ZHR on Embraer 190 the name of the airline really says it all. It was the most uncomfortable seats ever! Helvetic flew on behalf of Swiss but the standard is so much poorer. My knees were in the seat in front of me the whole time and seat was hard and uncomfortable. Still suffering from a sore back after that flight.
Cabin FlownEconomy
Value For Money 12345
no
8/10

Helvetic Airways customer review

Review by (Switzerland) 22nd July 2014

BOD-ZRH on July 20. Flight left on time and arrived early. Crew were very friendly again announcements made only in German and English on a flight that is from France! Service was efficient even you had to pay for your drinks and food. I hope they will keep the flights to Bordeaux as well during the winter season.
Cabin FlownEconomy
Value For Money 12345
yes
6/10

Helvetic Airways customer review

Review by (Switzerland) 22nd July 2014

ZRH-BOD on July 7. First of all the flight left 40 mins late not the airlines fault. The flight arrived with only a 5 min delay. The issue I have is that on a flight to France the flight attendants made the security announcements only in English and the other announcements only in German and English! The inflight service was very slow as you have to pay for your drinks and meals. No coffee or tea as the fresh water pipes were broken on the aircraft. Annoying is that you can check-in your bags only 2 hours before departure.
Cabin FlownEconomy
Value For Money 12345
yes
8/10

Helvetic Airways customer review

Review by (Switzerland) 22nd July 2014

BOD-ZRH on July 20. Flight left on time and arrived early. Crew were very friendly again announcements made only in German and English on a flight that is from France! Service was efficient even you had to pay for your drinks and food. I hope they will keep the flights to Bordeaux as well during the winter season.
Cabin FlownEconomy
Value For Money 12345
yes
6/10

Helvetic Airways customer review

Review by (Switzerland) 22nd July 2014

ZRH-BOD on July 7. First of all the flight left 40 mins late not the airlines fault. The flight arrived with only a 5 min delay. The issue I have is that on a flight to France the flight attendants made the security announcements only in English and the other announcements only in German and English! The inflight service was very slow as you have to pay for your drinks and meals. No coffee or tea as the fresh water pipes were broken on the aircraft. Annoying is that you can check-in your bags only 2 hours before departure.
Cabin FlownEconomy
Value For Money 12345
yes
10/10

Helvetic Airways customer review

Review by (Switzerland) 3rd December 2013

GVA-TFS-GVA as a charter flight. 4 hours flight with A319. which was clean and nicely done. 20kg allowance for the luggage infant travels for free. On-board service perfect. Pretty good food on both of the flights morning service with croissant bread butter jam and yoghurt and on the way back - it was a warm meal. Good old days of good food on board of an aircraft. Drinks served frequently flight attendants nice smiling and helpful. Overall perfect service. And since I book the tickets with last minute offer it was very good value for money.
Cabin FlownEconomy
Value For Money 12345
yes
10/10

Helvetic Airways customer review

Review by (Switzerland) 3rd December 2013

GVA-TFS-GVA as a charter flight. 4 hours flight with A319. which was clean and nicely done. 20kg allowance for the luggage infant travels for free. On-board service perfect. Pretty good food on both of the flights morning service with croissant bread butter jam and yoghurt and on the way back - it was a warm meal. Good old days of good food on board of an aircraft. Drinks served frequently flight attendants nice smiling and helpful. Overall perfect service. And since I book the tickets with last minute offer it was very good value for money.
Cabin FlownEconomy
Value For Money 12345
yes
3/10

Helvetic Airways customer review

Review by (United Kingdom) 31st October 2013

Travelled from Zurich to Birmingham although booked through Swiss Air on the flight which left at 7.20 am on Tuesday 29 October. The seat was comfortable with sufficient legroom My criticism was the appalling "breakfast" a cold croissant without butter etc. handed out in a folded serviette from a basket.
Cabin FlownEconomy
Value For Money 12345
no
3/10

Helvetic Airways customer review

Review by (United Kingdom) 31st October 2013

Travelled from Zurich to Birmingham although booked through Swiss Air on the flight which left at 7.20 am on Tuesday 29 October. The seat was comfortable with sufficient legroom My criticism was the appalling "breakfast" a cold croissant without butter etc. handed out in a folded serviette from a basket.
Cabin FlownEconomy
Value For Money 12345
no
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