"makes us feel comfortable"
1 reviews Evelyn Zixuan Tu (Canada)
✅ Verified Review | Beijing to Calgary. Our trip is a family trip, two adults and two children. The staff gave us a comfortable seat during the check-in. The crew during the flight took great care, meals and drinks supply is timely. This is a trip that makes us feel comfortable.
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | PEK to YYC |
| Date Flown | November 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"gave us a comfortable seat
1 reviews Bei Zhang (Canada)
✅ Verified Review | Calgary to Beijing return with Hainan Airlines. Our trip is a family trip, two adults and two children. The staff gave us a comfortable seat during the check-in at the airport. The crew during the flight of the plane took great care, meals and drinks supply is timely.
| Type Of Traveller | Family Leisure |
| Seat Type | Economy Class |
| Route | PEK to YYC |
| Date Flown | November 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"they were very helpful"
1 reviews Daoran Haalabin (China)
✅ Verified Review | Beijing to Chicago on Hainan Airlines. Nice service and friendly crew, they were very helpful to solve problems. I highly recommend it to friends, the airplanes are relative new and comfortable as well.
| Aircraft | Boeing 787 |
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | PEK to ORD |
| Date Flown | December 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"seats are comfortable"
Raanan Katzir (Israel)
✅ Verified Review | Tel Aviv to Beijing, myself and my wife are often on this route and now become frequent traveler of Hainan Airline. Economy seats are comfortable with large space. Chinese food which we like is served. We arrived home this morning December 1, on the flight from Beijing to Tel Aviv and I would like to mention the friendly and nice service of a crew member. We are now Silver+ Fortune Wing Club.
| Aircraft | A330-200 |
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | PEK to TLV |
| Date Flown | December 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"experience was top notch"
Owen Chen (United States)
✅ Verified Review | Beijing to San Jose. The cabin crew staff were super friendly and attentive. We managed to switch to the seats next to emergency exits, and the staff kept the bathrooms clean and fresh. The inflight entertainment system is probably one of the best in class, and this flight had lots of latest movies and TV shows in both Chinese and English. I ended up watching a few movies and documentaries, which made the trip feel much shorter. My only slight con from the experience was that the cabin wifi was barely usable -I imagine the speed would only be useful for things like messaging. Don't expect to browse the web or stream videos with it. Also, Hainan Airlines international flights leave from the older Beijing T2 terminal, with very few duty free shops and restaurant choices. Overall the experience was top notch.
| Aircraft | Boeing 787 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | PEK to SJC |
| Date Flown | November 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Wifi & Connectivity | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"excellent inflight service"
Mingxiu Huang (Singapore)
✅ Verified Review | My first experience with Hainan Airlines on a domestic flight, from Beijing to Baishan via Changchun. I enjoyed this rather short experience. Refreshments are provided even for passengers on a 40 minutes flight from Changchun to Baishan. The Boeing 737 aircraft was new. The boarding music is relaxing as well. The cabin crews were very willing to serve passengers with a smile. I recommend this airline for its decent price and excellent inflight service.
| Aircraft | Boeing 737-800 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | PEK to NBS via CGQ |
| Date Flown | November 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"a first class experience"
1 reviews John Michalek (United States)
✅ Verified Review | We flew from Boston to Beijing return with Hainan Airlines, both ways on Boeing 787's. This was nothing less than a first class experience. The most outstanding part of this flight was the food and the staff on board. The flight attendants were always there to be sure that your needs were met.
| Aircraft | Boeing 787 |
| Type Of Traveller | Couple Leisure |
| Seat Type | Economy Class |
| Route | BOS to PEK |
| Date Flown | November 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"service attentive and cheerful"
1 reviews Yang Gao (China)
✅ Verified Review | Beijing to Boston. The seats in economy were roomy and clean, food was edible if forgettable - a simple fried rice with some sides that were a little dry, and the service was attentive and cheerful. The IFE was limited and a bit aged but more than enough to keep me entertained for a couple hours. Even more surprising was that all announcements were made in Chinese and English, and the pilot even announced our minor delay. The price point was great, cheaper than Air China and some of the more frequently flown domestic airlines. I would fly with them again.
| Aircraft | Boeing 787 |
| Type Of Traveller | Business |
| Seat Type | Economy Class |
| Route | PEK to BOS |
| Date Flown | August 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"5 star for space"
1 reviews Yuxi Wang (Canada)
✅ Verified Review | Beijing to Calgary. The reason I choose Hainan Airlines is the 5 star service, way better than the previous airline I chose. The cabin staff are young, good looking and super nice. The food is quite decent with different options for Western / Asian customers. Excellent inflight entertainment, the tv shows and movies are up to date. 5 star for space in business class.
| Aircraft | Boeing 787 |
| Type Of Traveller | Solo Leisure |
| Seat Type | Business Class |
| Route | PEK to YYC |
| Date Flown | November 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
"the best inflight service"
Cassondra Martyn (United States)
✅ Verified Review | I had the best inflight service I've recieved on my Hainan Airlines flight from Chicago to Beijing. I had purchased my flight 6 months prior to the actual trip. My flight was 14 hours and as it ended up, I was 4 months pregnant at the time. I voiced my concerns about comfort to the flight attendant from the beginning, just to make them aware. To my surprise, two very amazing flight attendants went above and beyond. I was able to sleep comfortably because they found me a row of seats all to myself. They ensured I was able to eat every meal. I have never received such great service and care. I'm especially thankful for these two and their efforts.
| Type Of Traveller | Solo Leisure |
| Seat Type | Economy Class |
| Route | ORD to PEK |
| Date Flown | February 2016 |
| Seat Comfort | 12345 |
| Cabin Staff Service | 12345 |
| Food & Beverages | 12345 |
| Inflight Entertainment | 12345 |
| Ground Service | 12345 |
| Value For Money | 12345 |
| Recommended | yes |
Flat bed seat
In-seat &/or USB power
Onboard WiFi (some int'l routes)
Audio / video on demand
On demand a la carte dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 50 ins
Seat width : 20 ins
Onboard WiFi
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
