"Very poor customer service"
Peter Thompson (United Kingdom)
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Manchester to Chengdu via Beijing |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
Hainan Airlines customer review
10 reviews Weichi Liu (China)
Aircraft | A330-200 |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | Shenzhen to Beijing |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"great food and drink"
1 reviews Qian Huang (United States)
Aircraft | Boeing 787 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Beijing to San Jose |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"really love the food on the plane"
Liwei Cao (China)
Aircraft | Boeing 787-8 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Beijing to Chicago |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"fairly good flight experience"
10 reviews Weichi Liu (China)
Aircraft | A330-300 |
Type Of Traveller | Business |
Seat Type | Business Class |
Route | Beijing to Brussels |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"performance is wonderful"
K Chen (Hong Kong)
Aircraft | Boeing 787 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Shanghai to Seattle |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"getting more competitive"
Sherry Ouyang (United States)
Aircraft | A330 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Beijing to San Francisco via Seattle |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"Very good experience"
1 reviews N Yang (United States)
Aircraft | Boeing 787 |
Type Of Traveller | Solo Leisure |
Seat Type | Economy Class |
Route | Beijing to San Jose |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"I am very impressed"
F Derege (Belgium)
Aircraft | A330 |
Type Of Traveller | Business |
Seat Type | Business Class |
Date Flown | October 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"overstayed my China visa"
B Porzek (Czech Republic)
Aircraft | A330 / Boeing 787 |
Type Of Traveller | Couple Leisure |
Seat Type | Business Class |
Route | PRG to SHA via PEK |
Date Flown | August 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |