✅ Verified Review
| Prior to booking this flight, I'd never heard of Hainan Airlines, however their introductory fare from Manchester to Beijing was cheap compared with others at the time, I went ahead and booked it. You cannot check in online and it must be done in person. This oddly ended up being a positive for me, as it enabled me to get exit row seats with a large amount of legroom on both MAN-PEK flights (row 48). The boarding was at best a bit of a scrum for economy. Business class had a separate queue which worked well. That said, the aircraft departed on time, so although it was the least relaxed boarding experience at least it worked. Hainan Airlines operate brand new A330s on this route, they're pretty darn clean. Seats for economy are good. Whilst getting comfy in economy on a 10+ hour long flight is never easy I'd argue they're on par with KLM/Air France. A thin blanket and very thin pillow is included, bring your own if possible. The in flight entertainment is okay with a selection of Western and Chinese content in equal proportions. No wifi, no USB power and the power outlets in the exit row seats didn't work. The food was okay with a mixture of Chinese/Western dishes. Officially, you're not allowed to use your own electronic devices on board, on the first flight that wasn't an issue and I used my laptop and flight-mode phone with no issues, returning from Beijing to Manchester I was told off. Maybe bring a book as a backup. I noticed the flight attendants had a range of language flags on their name tags, English proficiency was mixed but overall good. They're all very pleasant and helpful though, the best I've experienced in a while! Transiting with Hainan for Hong Kong flights route, I flew Hong Kong Airlines on the PEK-HKG routes. Hong Kong Airlines is also part of the HNA Group and it shows, the aircraft are pretty much identical aside from the flight attendants uniforms and a different IFE skin. Transiting through Beijing was not a fun experience. Hainan operate out of terminal 2 which doesn't seem to be fully equipped as a transit point. Finding the transit area was difficult and it was poorly managed. Ground staff at Beijing were not exactly helpful in directing/helping transiting passengers. If anyone is concerned about the transit in Beijing, follow signs towards 'arrivals', once you find a moving walkway look right and there should be a glass-box-room thing for transit. It's not very clear, but that's where you'll need to go. Once you find it, it's pretty simple to be fair. 2 of the 4 flights were delayed, I had to be shifted onto a different HKG-PEK flight to meet my connection (which they were very helpful with) however the trip back to Manchester was stressful. As a solo leisure traveller this was an annoyance that was resolved, however for more critical trips I'd be wary if transiting through Beijing. Overall thoughts I bought my flight for £450 rtn whilst at the time Cathay Pacific was priced around the £700 mark, similar length connection flights with KLM and Lufthansa at £600. For the price I paid, it was remarkable value for money.