"way they treated us unacceptable"
L Marim (Lebanon)
✅ Verified Review | Dusseldorf to Beirut. We were supposed to go from Dusseldorf to Beirut on May 17th at 21.10 with Germania. At the gate we took a bus to the airplane. While transfering us the bus hit a cement poll and we had to wait for another bus to take us. On the plane we waited around 30 minutes then we were asked to go back to the bus because of a technical problem and to wait in the bus. Once in the bus, they took us back to the airport where no one from Germania was present to guide us. We re-entered Germany by cancelling our Exit and were asked to go to the baggage belt. There the steward came to inform us that there will not be any flight tonight and that they wont take us to hotels, instead we will sleep in the airport and that there might be a plane the next day but this isnt confirmed. After that the airport security brought camping bags and gave each one a 15 Euros voucher for a McDonald's meal. Then everyone from Germania and the aiport staff dissapeared. At 6am in the morning we called the airport staff asking if there were any flights and they asked us to go to the check in for a flight at 8.10. As a summary, I have never ever been treated this way. We were left to sleep in the airport like animals. The way they treated us was unacceptable. It's the first and last time I will use this airline.
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | Dusseldorf to Beirut |
Date Flown | May 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"should have chosen Lufthansa"
M Rotter (Germany)
❎ Unverified | Friedrichshafen to Gran Canaria. Flight was cancelled due to a desert storm in Egypt so they said there's no aircraft at Friedrichshafen. So they took us to Zurich by coach. New airplane, old reservation unvalid of course. We then arrived 3 hours delayed at Las Palmas with Germania Swiss. When we ask them about compensation and demages they just said it's another carrier and the desert storm has been a higher force. However, staff and food was good. Flight back was also delayed about one hour. We should have chosen Lufthansa from Munich!
Aircraft | A319 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | Friedrichshafen to Gran Canaria |
Date Flown | March 2017 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"good service throughout"
Laura Trott (United Kingdom)
Flew out to Corfu in September using Germania. Never flown with them before. Nice airline, very prompt both going out and returning. Good service throughout, helpful cabin crew. Film for the flight and complimentary meal and drinks which was unexpected. Very good flight prices. Will definitely look to flying with them again. Only downside no online check in service which at present. Hope they will have that soon.
Aircraft | Boeing 737 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | LGW to CFU |
Date Flown | September 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"comfortable, clean and punctual"
A Ni Dhomhnaill (United Kingdom)
✅ Verified Review | Manchester to Tromso with Germania. First time my husband and I flew with this airline. Aircraft was comfortable and clean and punctual. We paid £25 each at checkin for extra legroom seats,the only passengers to do so. We would not recommend paying this though as our experience was that once onboard the aircraft extra legroom seats were freely available. We witnessed one passenger shortly after takeoff sit in an extra legroom seat across from us! The airline refused to refund us and the CEO will not deal directly with passenger complaints.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | MAN to TOS |
Date Flown | December 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"service was quite good"
Benny Attar (Israel)
✅ Verified Review | Tel Aviv to Hamburg with Germania. For a low cost, no frills airline service was quite good. Standard seats, reasonably comfortable, aircraft looked new. In flight entertainment limited to 1 movie, and you have to pay for earphones or bring your own - my standard earphones were not compatible with the system. Same movie inbound and outbound, from overhead screens. A so-called meal was served, which was a vegetarian pasta dish overloaded with basil - not a real substitue for lunch - but soft drinks were continuously offered. Overall, a pleasant flight. They have a 6kg weight limit for carry-on baggage, which wasn't checked outbound from TLV, but was checked at Hamburg, where only one check-in counter was operating. Seats do not recline.
Aircraft | A319 |
Type Of Traveller | Business |
Seat Type | Economy Class |
Route | TLV to HAM |
Date Flown | March 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Wifi & Connectivity | 12345 |
Value For Money | 12345 |
Recommended | yes |
"definitely choose Germania again"
Karim Lankarany (Germany)
✅ Verified Review | Picked Germania because they offer the only nonstop connection between Berlin Schönefeld and Teheran. The plane was in very good condition. Legroom was ok compared to other low-cost airlines but still pretty tight for a 5 hour flight. Service was very good with three rounds of free non-alcoholic drinks, a warm meal and a cake along with coffee. They also offered free magazines and newspapers to everybody. Inflight entertainment consistent of maps and one movie. The crew was friendly and the flight almost in time. I would definitely choose Germania again, as they offer good value for money!
Aircraft | Boeing 737-700 |
Type Of Traveller | Family Leisure |
Seat Type | Economy Class |
Route | IKA to SXF |
Date Flown | April 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |
"I will avoid Germania"
R Burton (United Kingdom)
Flew Germania from Birmingham to Chambery for ski holiday, outbound flight 2 hours late departure, due to passenger congestion at Chambery causing flight to miss slot, then the return journey 5.5 hour delay due to fog in Chambery. The return delay was puzzling as ours should have been the second flight to leave Chambery but ended up way later than other airline's flights. BA from London City, Thomson from LGW had all arrived and departed before ours had left LGW, it's starting point. (The routing was, I believe LGW - Chambery - BHX - Chambery - LGW). The seat spacing was the worst I have encountered in many years and the aircraft had a general uncared for appearance. The crew were friendly enough and provided a basic service, but the food and drink offering was expensive and basic. I get the feeling Germania are being run on a very tight operating budget, with aircraft scheduled for tight turnarounds. I suspect our aircraft was commandeered to cover another flight out of LGW at the start of the day due to early bad weather in Chambery, resulting in us waiting for another aircraft hours after the fog had cleared. All other flights had delays, but only an hour or so. Overall, I will avoid Germania at all costs in the future.
Aircraft | A319 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | BHX to CMF |
Date Flown | January 2016 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
"I will never fly Germania again."
Kelvin Leigh (United Kingdom)
The flight from Gatwick to Skiathos was 1 hour late taking off which was irritating but not a disaster.The return journey was of a 6 hour duration which was as shown on the ticket except that having taken off from Skiathos we travelled to Thessaloniki for refuelling - then announced there was a delay at Gatwick which meant a 30 minute further delay. After 30 minutes a further 25 minute delay. We were left without a drink for 5 hours, the crew citing equipment breakdown etc. All of the time the Captain was appologising for the delays but on the approach and landing announced that we had arrived on time. Is this because it costs more to deplane people rather them keeping them in the refuelling area? I will never fly with Germania again.
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | Skiathos to Gatwick via SKG |
Date Flown | September 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | no |
Germania Airline customer review
M Kleine (France)
Nice aircraft interior with moodlighting. Seats narrow (my guess 30" pitch), however unbeatable value for money on the only direct link between Berlin and Tehran. A warm meal is included, but it is rather small portion. Soft drinks and hot drinks served three times on this 5 hour flight. Alcoholic drinks available for sale. Entertainment is available via overhead screens, which means no choice in what to watch. You need to play for headphones and for blankets as well.
Aircraft | Boeing 737-700 |
Type Of Traveller | Couple Leisure |
Seat Type | Economy Class |
Route | IKA to SXF |
Date Flown | August 2015 |
Seat Comfort | 12345 |
Cabin Staff Service | 12345 |
Food & Beverages | 12345 |
Inflight Entertainment | 12345 |
Ground Service | 12345 |
Value For Money | 12345 |
Recommended | yes |