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Germania Airline

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 7 reviews
6/10
No Skytrax Rating
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9/10

"good service throughout"

(United Kingdom)

Flew out to Corfu in September using Germania. Never flown with them before. Nice airline, very prompt both going out and returning. Good service throughout, helpful cabin crew. Film for the flight and complimentary meal and drinks which was unexpected. Very good flight prices. Will definitely look to flying with them again. Only downside no online check in service which at present. Hope they will have that soon.
AircraftBoeing 737
Type Of TravellerCouple Leisure
Cabin FlownEconomy Class
RouteLGW to CFU
Date FlownSeptember 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
7/10

"comfortable, clean and punctual"

(United Kingdom)

Verified Review | Manchester to Tromso with Germania. First time my husband and I flew with this airline. Aircraft was comfortable and clean and punctual. We paid £25 each at checkin for extra legroom seats,the only passengers to do so. We would not recommend paying this though as our experience was that once onboard the aircraft extra legroom seats were freely available. We witnessed one passenger shortly after takeoff sit in an extra legroom seat across from us! The airline refused to refund us and the CEO will not deal directly with passenger complaints.
Type Of TravellerCouple Leisure
Cabin FlownEconomy Class
RouteMAN to TOS
Date FlownDecember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
8/10

"service was quite good"

(Israel)

Verified Review | Tel Aviv to Hamburg with Germania. For a low cost, no frills airline service was quite good. Standard seats, reasonably comfortable, aircraft looked new. In flight entertainment limited to 1 movie, and you have to pay for earphones or bring your own - my standard earphones were not compatible with the system. Same movie inbound and outbound, from overhead screens. A so-called meal was served, which was a vegetarian pasta dish overloaded with basil - not a real substitue for lunch - but soft drinks were continuously offered. Overall, a pleasant flight. They have a 6kg weight limit for carry-on baggage, which wasn't checked outbound from TLV, but was checked at Hamburg, where only one check-in counter was operating. Seats do not recline.
AircraftA319
Type Of TravellerBusiness
Cabin FlownEconomy Class
RouteTLV to HAM
Date FlownMarch 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Wifi & Connectivity 12345
Value For Money 12345
yes
8/10

"definitely choose Germania again"

(Germany)

Verified Review | Picked Germania because they offer the only nonstop connection between Berlin Schönefeld and Teheran. The plane was in very good condition. Legroom was ok compared to other low-cost airlines but still pretty tight for a 5 hour flight. Service was very good with three rounds of free non-alcoholic drinks, a warm meal and a cake along with coffee. They also offered free magazines and newspapers to everybody. Inflight entertainment consistent of maps and one movie. The crew was friendly and the flight almost in time. I would definitely choose Germania again, as they offer good value for money!
AircraftBoeing 737-700
Type Of TravellerFamily Leisure
Cabin FlownEconomy Class
RouteIKA to SXF
Date FlownApril 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes
2/10

"I will avoid Germania"

(United Kingdom)

Flew Germania from Birmingham to Chambery for ski holiday, outbound flight 2 hours late departure, due to passenger congestion at Chambery causing flight to miss slot, then the return journey 5.5 hour delay due to fog in Chambery. The return delay was puzzling as ours should have been the second flight to leave Chambery but ended up way later than other airline's flights. BA from London City, Thomson from LGW had all arrived and departed before ours had left LGW, it's starting point. (The routing was, I believe LGW - Chambery - BHX - Chambery - LGW). The seat spacing was the worst I have encountered in many years and the aircraft had a general uncared for appearance. The crew were friendly enough and provided a basic service, but the food and drink offering was expensive and basic. I get the feeling Germania are being run on a very tight operating budget, with aircraft scheduled for tight turnarounds. I suspect our aircraft was commandeered to cover another flight out of LGW at the start of the day due to early bad weather in Chambery, resulting in us waiting for another aircraft hours after the fog had cleared. All other flights had delays, but only an hour or so. Overall, I will avoid Germania at all costs in the future.
AircraftA319
Type Of TravellerCouple Leisure
Cabin FlownEconomy Class
RouteBHX to CMF
Date FlownJanuary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
3/10

"I will never fly Germania again."

(United Kingdom)

The flight from Gatwick to Skiathos was 1 hour late taking off which was irritating but not a disaster.The return journey was of a 6 hour duration which was as shown on the ticket except that having taken off from Skiathos we travelled to Thessaloniki for refuelling - then announced there was a delay at Gatwick which meant a 30 minute further delay. After 30 minutes a further 25 minute delay. We were left without a drink for 5 hours, the crew citing equipment breakdown etc. All of the time the Captain was appologising for the delays but on the approach and landing announced that we had arrived on time. Is this because it costs more to deplane people rather them keeping them in the refuelling area? I will never fly with Germania again.
Type Of TravellerCouple Leisure
Cabin FlownEconomy Class
RouteSkiathos to Gatwick via SKG
Date FlownSeptember 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
no
7/10

Germania Airline customer review

(France)

Nice aircraft interior with moodlighting. Seats narrow (my guess 30" pitch), however unbeatable value for money on the only direct link between Berlin and Tehran. A warm meal is included, but it is rather small portion. Soft drinks and hot drinks served three times on this 5 hour flight. Alcoholic drinks available for sale. Entertainment is available via overhead screens, which means no choice in what to watch. You need to play for headphones and for blankets as well.
AircraftBoeing 737-700
Type Of TravellerCouple Leisure
Cabin FlownEconomy Class
RouteIKA to SXF
Date FlownAugust 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Inflight Entertainment 12345
Ground Service 12345
Value For Money 12345
yes