✅ Verified Review
Following a 3 hour "layover" at Jakarta, I was ready the continue my onward flight to Singapore. Business class on the 737 was a 2-2 configuration and I had the front 2 seats to myself with another passenger occupying the other 2 front row seats across the gangway. Otherwise, business class was empty but economy appeared to be full. These are not lie flat seats but given the relative shortness of the flight, (1hour 30 minutes) offer more than adequate space and comfort. I was greeted warmly by the steward who addressed me by my name and offered a warm towel and champagne prior to departure. I was asked for my choice of post take off drink and my choice for dinner which consisted of a mixed salad with dressing, and then a choice from 3 main courses, followed by desert. In addition to the Champagne, there was a choice of 2 white and 2 red wines to accompany the meal. All 3 courses of the dinner were served together which, given the relative shortness of the flight, was not unreasonable, and my choice of Fillet Mignon with accompanying vegetables was excellent. The crew were very attentive and provided an excellent level of service throughout the flight. I was asked by the steward if I objected to an economy class passengers cabin bag being placed in a business class over head bin because the economy class bins were all full. On arrival at Singapore, disembarkation at Changi was swift but business class passengers are not offered a fast track pass through immigration, although this did not prove to be a problem as there were few arriving passengers. The only negative about this service is that despite being labelled clearly as business class priority luggage, my bag arrived on the carousel last! Not sure if this is something to do with the bags being transferred from the London flight, but I did spend a few anxious minutes waiting and wondering if it hadn't been loaded onto the flight. Overall however, a most pleasing experience and one that I would happily experience again.