✅ Verified Review
| Denpasar to Tokyo Narita. On arrival to DPS from CGK I was escorted me to arrival where my baggage is waiting. We go to the International check-in counter where they prepared everything (luggage, boarding pass, etc). After check in we proceed to the immigration. However, I was kinda dissapointed as there was no fast lane and I stood for 15 minutes (I think Garuda should've provided a premium fast lane for their first class passenger to avoid any airport hustle). The lounge is not as impressive as they have in CGK, it's a small but functional lounge with a few sets of table for a la carte dinner and relaxing chair. Nothing much too review, but with excellent service from lounge staff. When it was already time to board my assistant then came to me and escorted me to the boarding gate. Excellent service from the first class ground staff in DPS. Crew warmly welcomed me by giving their signature Salam Garuda. One of crew escorted me to my seat 1A and poured a Billecart Rose along with nuts and Oshibori. The purser prepared the caviar served with blinish, sour cream and prawn cracker (Indonesian style as the crew called it). It was delicious.. 30mins later the chef on board approached me and discussed about my menu for breakfast. After finished my meal, I asked the crew to prepare my bed that comes with a duvet and it was so comfy. As I woke up 4.5 hrs later, the crew served an orange juice before they prepared my Japanese Kaiseki Meal (the presentation was excellent). The chef then came to me to ask for my opinion and I think that's a good thing as they tried to interact and get a feedback from the passenger. The plane then start to descend when the breakfast service finished, and 1 hour later we landed smoothly at NRT airport. Overall, the first class ground crew and cabin crew service were really impressive. The seat itself is spacious and very comfy. It's only the lounge and no fast lane which was an issue for me.