✅ Verified Review
| London Heathrow to Denpasar via Jakarta. Garuda Indonesia offer a generous 30kg allowance in Economy class and check in online was a breeze. Slightly disappointed by the wait to drop off bags and the staff where not forthcoming with calling people across but this is not down to the airline but their handling agents at Heathrow. Onboard (boarding starting a good 60 mins before departure) we were welcomed warmly by the Purser and Senior Crew. Luckily it wasn't full I'd guess at best a 75% load in Economy (Business was half full and First Class empty) we had three seats to ourselves. Once in the air the IFE kicked in, while not as slick as EK or QR it had an ample selection for the next 15 hours. The crew offered dinner, either a western choice or Indonesian which unfortunately had run out by the time it got to us, the dinner was a bit meh but filled a gap none the less. On collecting trays a second drinks run was offered but the crew where somewhat shocked when I asked for a G&T (why offer Gin in Economy if you have to get the atomic from Business Class) lights out for the next 6 or so hours. Just off the coast of Eastern India Breakfast was offered, this time the Indonesian option was available and it was really good! The lights where dimmed again for the last few hours, however the crew passed around a warm wrap 45 mins before landing which was a nice touch. 35mins late into CGK and a long drive to T2 to clear customs and immigration then back on a bus to T3 to clear Security and go through the Boarding Gate to DPS (I think 90% of the passengers were connecting to the same quick connection flight). Leg room on the connecting A330-300 was just as good as the Boeing 777, however we departed 45mins late to wait for everyone on the late LHR flight. Again a warm meal was on offer from CGK, the main was very good, the desert was not to my liking or many others around. Landed on time into DPS, and our bags were on the belt first and into Taxi 15mins after landing! While the crew may not have the polished look of SQ they do have the warmth of the Indonesian people and I for one am looking forward to my return trip next week!