Frontier Airlines

✅ Trip Verified | This was the last time I'll ever fly Frontier. The gate attendant was shaking passengers down for 100 dollar penalties if she felt that you're personal item required being pushed on to fit in their sizing box. She was antagonistic, rude and hostile about the whole thing, stating she wouldn't argue with "nobody" and she would kick you off the flight if she seemed that you were arguing.

✅ Trip Verified | Ridiculous staff at the gate charged me $100 for a handbag. I then watched them torture a woman who’s bag fit perfectly into the carry on sizing contraption. When they said she had to pay, she took out a few items and they still made her pay. Her bag fit WELL within the guidelines and she was on the verge of tears. I wish I had the names of the ridiculous workers there. Don’t ever fly with Frontier.

Not Verified | I was flying from HOU to MCO during the hurricane in September. I paid for my ticket in full from MCO to HOU and my flight was canceled the way back. At the airport I was boarded with out issue. When I went home I saw that they charged me $92 for my bag. When I wrote multiple emails to Frontier they made excuses about charging due to the size of the bag. I was NEVER asked to size my bag. They charges my card without my knowledge. When I explained this through an email (because you can NEVER find a real person to speak to on the phone), they continued to make excuses and denied a refund. This airline is the worst airline out there. DO NOT ever give them your money. If I could give this airlines a 0/10 I would

Not Verified | I am very disappointed in this airline. I couldn't check in from my phone. They were trying to get me to buy another seat and flight. Went to the counter to check in all the staff were rude. I flew from Minneapolis to Denver and never had to pay for my personal bag and they watched me put it in the size container and made me pay $100 on the flight from Denver to PDX. I had to deal with the expense of my father's funeral and then this. The whole last flight, the flight attended was yelling, she was very unprofessional. My family and I are very unhappy and will never use Frontier again.

Not Verified | We had a flight leaving from FLL at 11.23am on Dec 10th. The airline kept delaying the flight every single hour, until they finally told us the flight will be leaving at 2.23pm. We are finally ready to take off, the pilot announced that there's something wrong with some circuit. Therefore, we had to wait until the circuit is fixed. It was 4pm in the afternoon inside the aircraft without AC or water. Everyone was dying of heat and frustration. It was 4pm when we took off to our destination Atlanta, which was too late to connect with our flight to MSP Minnesota. No one was there to help us with our connecting flight. And you can only communicate with Frontier Customer Service using the APP CHAT. No help was offered to us and had to purchase three tickets from our pockets to get back home that same evening to Fort Lauderdale. Please make sure to read my review before you book or use Frontier Airlines. Not worth it using these cheap flights. Pay a little extra and fly in peace. Hopefully everyone can read my comment before making that purchase/mistake. Thank you for reading!

✅ Trip Verified | Just don't fly Frontier! Pay the little bit extra, because you will anyway, to fly a decent airline. The hidden fees eventually add up to sometimes more than a flight on an all around better airline. If they delay, or altogether strand, you on your trip they will lure you onto another one of their flights with a minimal credit only to repeat their atrocities.

Not Verified | I booked a flight for me and my boyfriend first of all the made him pay a hundred dollars for a book bag that fit under the seat. Secondly, the seat felt like you were sitting on a ironing board. Third they had 3 delays and keep sending wrong gate information just a total waste. The flight was really reasonable but now I see why will never fly them again there worst than Spirit.

✅ Trip Verified | This has been my worst flight experience both ways! On the way to Phoenix the lady next to me threw up all over me. Thank God I had additional clothes to change, no accommodations were made because it was a full flight. On the return flight, flight was over 1 hour late. After attempting to board they stopped me because they said my backpack was too big to be a personal item. Same backpack I had no issues with arriving and same backpack I use every time through other airlines as a ‘personal item’ I was charged an extra 100 bucks for it to be a carry on. I’ll never use your flights again, and I really hope others aren’t deceived by your prices either because when all is said and done I could have spent exactly the same amount on a delta flight!

✅ Trip Verified | Do yourself a favor and never book Frontier. Frontier changed the gate at the airport with an hour to spare, we had to get out of the D terminal to the E terminal and they forced us to go through security again. This caused us to be late to the flight and they shut the door in our faces then the attendant laughed at us for being late. After talking to gate agents, the “help” desk at the airport, and the chat bot online they said there is no way we can possibly get a reimbursement and they cannot get us out on another flight today. There were several other people that went through the same thing we did. We have kids at home and are having to rebook with another airline just to make it home today. By far the worst airline we’ve ever taken and will never again book on Frontier. Our fault for trying to save money and get home early.

✅ Trip Verified | This airline is a joke. I wouldn't wish flying with them on my worst enemy. First we took off late from Grand Rapids which put us into Orlando at a later time. Causing all the restaurants in the food court to be closed. I have an 8 hour layover here in Orlando and now I can't even eat. All because Frontier is always late and slow.