flydubai

✅ Trip Verified | It was the first and last time I fly with this disgusting company. The seats were completely uncomfortable and there was not enough space for legs. The tablet was only working with limited functions. If you want to see a movie or to listen to music you would had to pay extra. There was nothing included in the price of the ticket, I asked for 1 glass of still water and they told me they did not have it and asked me to pay extra. The staff was unprofessional and ineffective. There was a small delay about 15-20 minutes but this was the most insignificant issue. The crew did not apologize for the delay. Very expensive for this poor quality

✅ Trip Verified | Booked multi stop flights through an online search engine. Small notification stated that KTM -DXB operated by Fly Dubai. Late take off which is normal from Kathmandu. Service started and noticed the trolley was moving rather quickly through the cabin. Then I realised they were charging people for food and drink. No inflight entertainment either and seats were uncomfortable. Online check in was hopeless, no option to select a seat on 1 leg of return journey or to select veg meal. Emirates are a decent airline but low cost carriers shouldn't operate these flights if they can't provide at least a drink of water and a snack.

✅ Trip Verified | I came to airport on April 8th and been told that my seat was taken by someone with flexible date of the flight and early check in. I've been promised to get refund back to my card in next 48 hours. I clarified few times. Its money on the card, not voucher? I've been told yes, money on the card. They were asking my payment method. To assure me I'll get my money back for issues policy of company caused me. After 48 hours ! I texted to letstalk flydubai and later on connected to client hot call. I've been told by policy of the company I will get my refund only like voucher. And if I will continue this topic, all my messages will be considered as review. Its absolute disrespect.

✅ Trip Verified | Zero flight service. Cabin crews did not show up at all from the beginning of takeoff until landing. Some budget airlines provide at least a bottle of water despite their position as a budget airline, flydubai does not offer anything. Seating comfort is acceptable; notwithstanding, there is no TV screen for entertainment. Also, I'm not sure if cabin crews are happy with their work because I don't see any smile from them at all.

Not Verified | I have never experienced a such bad company for an airline. Such a low cost company should cover long routes. It was really uncomfortable! I had flight from Dubai to Naples for six hours on a small seat. The plane took off almost one hour late. Everything on-board was on coast (drinks, entertainment system, that is ridiculous!) The crew seemed to be under trained to deal with passengers and not patient at all. I won't dare had any problem on-board. I will never fly again with flydubai or Emirates. Be careful when you buy your tickets with Emirates. Half of the route could be on nice plane with a decent service and half route with flydubai. I have to come back to Bangkok and I'm really afraid to fly again with flydubai. Please improve your service! Don't just try to make big profits. Bad experience means a loss of customers.

Not Verified | I've never experienced such a budget flight internationally. It's like flying Ryanair. Extremely small and hard seats. No drinks on a 16h trip except 2 times a 100 ml water cup. No entertainment, no screens in the seats.

✅ Trip Verified | Flight was overbooked, had to wait to find out if i can fly or not. Inflight entertainment is 11 USD. Delayed and not impressed at all with them. Very poor and cheap.

Not Verified | I suggest not using Flydubai under any circumstances, the flying route from our destination to Dubai was canceled in their program, and we were promised a refund; we have now been pledged eight weeks by the customer service department that we would handle it escalate and get back to you -however, all empty promises. Flydubai does not care about customer service or is interested in keeping the promises they continuously commit to arranging.

Not Verified | We will never fly with them again. The plane on the Belgrade-Dubai route was delayed by 6 hours. We missed our scheduled flight to Phuket. Equally bad was our experience with Emirates, which took an unreasonably long time to organize the continuation of our journey. So our journey lasted instead of 15 hours, with a 4-hour break, a total 48 hours, during we suffered material damage that this company did not want to compensate us for. ​​​​​​​​​​

✅ Trip Verified | For the first time they checked our bags weight on the last gate to the bus, then to the airplane we purchased some stuff in the airport so weight is more for the bags. The staff is shouting on the people and on us asking to decrease the package and return what we buy. Very silly and stupid people and rude, really we are disappointed today will never travel by this airline again.