flydubai

✅ Trip Verified | The aircraft was a new one and the seats are comfortable. I would like to thank all the cabin crew today on my trip DXB to RUH, they were very professional, service was very fast and they dimmed the light to gave an opportunity to rest a bit despite its a short flight. The IFE was full of new movies, TV shows and Games.

✅ Trip Verified | Worst airline someone could travel on, service is very weak, very slow staff and procedures starting from the check-in until departure everything was happening in slow motion. Departure was at 8:45 am and the busses arrived for pickup at 9:00. Prices are very high.

✅ Trip Verified | Tel Aviv airport was a nightmare as you need to pass through strict security in order to approach the check-in counters and there is no fast track facility at this point for business class passengers. The staff were very nice and I got checked in very quickly. The lounge is a shared one and the lesser said the better as it was just an awful dump. The flight was not one of the ones that I would ever like to repeat again. The crew were grumpy and definitely unhappy in doing their job. The seat is supposed to be a flatbed but it literally squeezes your legs in a cubby hole space and you are trapped. The hot meal of mushroom risotto was a joke compared to the description on the menu and you need to search for the mushrooms. Toilets are appalling and you can barely squeeze yourself inside. An experience that I really would never like to repeat again with this awful airline.

✅ Trip Verified | The level of service due to the attitude of the crew is appalling! Not a single staff had a smile and were sulking all through the flight. I was fortunate that this particular flight departed from terminal 3 or else I would have had to face the mess of terminal 2 in addition. The seats are new but the pitch is unacceptably tight. The worst part is the toilet which can barely squeeze an adult and I am not talking about any obese adult but a normal weighted guy! No wifi in a so-called latest being plane. My fare had a meal included and the choice was an omelet with potatoes or only potatoes!! The meal was served in a paper packet. The only plus point for me was the schedule but this is an airline to be avoided.

✅ Trip Verified | The worst airline in my life. I purchased tickets including meal and they gave me 100 ml of water for 4.5 hour flight, and the cabin crew was behaving very rude and he was telling me to buy water by own payment.

Not Verified | Kolkata to Dubai. One of the worst airlines I have ever flown with. They charged me 6147.94 for extra 3kgs in my checked in luggage. When I asked the lady to call her manager, he came and talked to her, not even bothered to ask me for any concern. I even told them that I can remove a kg from it but they did not agree. I have flew many international flights (Qatar, Etihad, Air India, Lufthansa etc.) before but never had this kind of experience. Plus there was no entertainment screens on the flight and also meal was pathetic. Also, WiFi was also not working on this flight. Please try to avoid taking flydubai.

✅ Trip Verified | FlyDubai is one of the worst airlines I have ever traveled with. Their prices are extremely high, the seats are so uncomfortable. In addition, the flight took an hour more than the usual. The hostess was so unfriendly and mean. The exit seats were all empty and we were not allowed to sit there as we had to pay extra money.

✅ Trip Verified | The experience of flying with Fly Dubai was the worst experience for me of flying ever. I had booked a connecting flight from Zanzibar to Mumbai via dubai for 22,000 rupees. Due to an emergency, i had approached the airline to retain my booking till dubai and cancel by further booking to Mumbai. Most uncooperative airline ever, I had offered to pay for the new tickets from Dubai to Trivandrum that I required. The action Would have costed nothing to the airline (infact would have gained by reselling the Dubai Mumbai ticket). However, even just the cancellation of the same also the airline declined. The icing on cake was when I finally tried to board the flight from Zanzibar on 17 March 2022. I was shocked to hear that I can't check in my luggage because I have not booked for luggage ie. i have booked tickets without check-in luggage. I mean is that even allowed to sell such tickets? They charged me 300usd. The uncooperative attendant of the airline is like we don't accept card. You need to take out shillings, convert to usd and then give us. 1 hour before departure I was running around the city to get the money converted. Was charged 300 dollars for the one check in luggage I had. Receipt of the same is uploaded. Please ready each document carefully before booking with flydubai. They have the text in smallest print for you to miss reading it and want you to book the cheapest option, then to charge you exorbitantly during check in. The meanest, uncooperative and cunning airline i have ever experienced. Best part was after landing in Mumbai, the aircraft developed a technical snag which caused the airline to stay standing for about 50mins at de-boarding gates with no means to connecting the skywalk. I almost missed my further connecting flight due to this. It was worst experience of flying ever for me. Will ensure never to fly with them ever.

✅ Trip Verified | One of the worst airlines you can think of. I booked for my honeymoon to Maldives from Doha. But unfortunately due to covid situation of my wife I had to cancel it. I tried to call customer service, send email with medical certificate and also texted in social media to cancel my flight with full refund since it was unexpected situation. But no one replied or have answer my calls. I was bound to cancel it online with penalty of $220. And they have provided a voucher that is valid only for a year and also valid for the same passenger. Finally after a month I received an email saying that they can't provide refund in cash and they can't do anything else. What a Rubbish policy is this?

Not Verified | Worst flight ever. The staff was rude. They canceled our tickets when we were traveling back home from Ahmedabad to New York without giving us any updates or email and we came to know when we stood in the line for the bags check in for literally 3 hours. They didn’t let us board or helped us accommodate in any other flights. And we are still fighting for the refunds. I will never fly FlyDubai neither I would recommend it to anyone.