flyadeal

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment N/A
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 2 reviews
3/10
No Skytrax Rating
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1/10

"Pathetic service"

(Saudi Arabia)

Trip Verified | Flew flyadeal from Jeddah to Dammam. Pathetic service. Flight was delayed for more than 2 hours without any information. Initially held at airport counter without any info. Later kept in aircraft without any info. The customer experience is not given any importance Never fly this airline.
AircraftA320
Type Of TravellerBusiness
Cabin FlownEconomy Class
RouteJeddah to Dammam
Date FlownMarch 2018
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
5/10

"Wheelchair was not arranged"

(Pakistan)

Trip Verified | Riyadh to Jeddah. It was Low Cost Carrier So had to pay for baggage and Snacks. Price of check-in baggage if bought at time of checking-in was as high as 100 SAR per baggage piece i.e 50% of total fare. Even upon request Wheelchair was not arranged. But some how ground handling staff arranged it from some other airline. Snacks Price were bit high during flight. Upon Landing at Jeddah there were no Jet bridges so I requested Ambulator (Medical Lift), which they clearly denied that they cannot call and Ambulator for me so had to use stairs to hop off the aircraft. In my personal Opinion it is a cruel act. Luckily I can walk with sticks but what about Passengers who are completely dependant upon wheel chair.
AircraftA320
Type Of TravellerFamily Leisure
Cabin FlownEconomy Class
RouteRiyadh to Jeddah
Date FlownJanuary 2018
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no