Top 100 Airlines  

Fly540.com

Customer Reviews

No Skytrax Rating
Food & Beverages 12345
Inflight Entertainment 12345
Seat Comfort 12345
Staff Service 12345
Value for Money 12345
Customer rating from 23 reviews
6/10
No Skytrax Rating
Sort Reviews by :
Show
2/10

"oblivious to their clientele"

(Kenya)

Nairobi Wilson to Lamu, and on the day of my flight a VIP was to arrive at Nairobi Wilson Airport which translated to airport and fly540 staff scattered all over the place and oblivious to their clientele sitting at departures : no one to advise on time of departure, or worse in this case how to check in for your flight. Waiting patiently you soon learn that when flying from Wilson Airport that you must go to the fly540 offices 2 kilometres away at Langata house - a critical piece of information inconveniently left out when booking at their town offices. The rush to make a sale on account of my money and time At their officees in Langata house, they advised that it was too late to board and that for a fee I could have my ticket changed. This is where good faith in business starts to wear thin, going back and forth on why I should have read the small print that says where we should obtain our boarding passes (that's like telling someone to check the ingredients when you go to the restaurant), obtaining a ticket has still been problematic.
Type Of TravellerBusiness
Cabin FlownEconomy Class
RouteWIL to LAU
Date FlownFebruary 2016
Seat Comfort 12345
Cabin Staff Service 12345
Ground Service 12345
Value For Money 12345
no
7/10

"flights reasonably on time"

(Ireland)

2 short flights Nairobi - Eldoret return, in a modern newish jet. Flights reasonably on time, and comfortable. Satisfactory ground staff and flight crew for low cost airline. Soft drink and biscuits served.
AircraftCanadair Regional Jet
Type Of TravellerSolo Leisure
Cabin FlownEconomy Class
RouteNairobi to Eldoret
Date FlownOctober 2015
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages 12345
Ground Service 12345
Value For Money 12345
no
6/10

Fly540.com customer review

(South Sudan)

Flew Fly540 from Juba to Nairobi and back. The aircraft's used were not from Fly540's own fleet but chartered. They were very old and dirty one smelt extremely bad. Thankfully nothing happened but I did not feel safe and I will not fly them again.
Cabin FlownEconomy Class
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
no
8/10

Fly540.com customer review

(Canada)

Flew Fly540 from Zanzibar to Mombasa and Mombasa to Nairobi. Overall the service was prompt and efficient. For a "budget airline" they gave much better service than some of the other airlines we flew on in Africa.
Cabin FlownEconomy Class
Seat Comfort N/A
Cabin Staff Service N/A
Food & Beverages N/A
Inflight Entertainment N/A
Value For Money N/A
yes
8/10

Fly540.com customer review

(Japan)

Accra to Kumasi in Ghana with Fly540Africa in February whilst on a business trip in Ghana. I have flown low cost airlines in Europe before so had pretty low expectations. However - I found that booking a flight was easy via their website and also staff were friendly and helpful. It was a short flight so no food to comment on the seats were pretty comfortable and although I am admittedly not very tall there was a comfortable amount of leg room. I would not hesitate to use Fly540 Africa again.
Cabin FlownEconomy Class
Seat Comfort 12345
Cabin Staff Service 12345
Food & Beverages N/A
Inflight Entertainment 12345
Value For Money 12345
yes
8/10

Fly540.com customer review

(Belgium)

Used Fly540.com to fly from Zanzibar to Mombasa in June 2012. Flight departed even before schedule as soon as everyone was aboard. The plane was almost empty maybe about 10-15 passengers. The arrival was also about 30 minutes earlier then expected. Plane was an older Bombardier. We were served with a bottle of drinking water upon boarding. Service was friendly. The flight was truly short and not much to comment on it. Should I need to travel within Africa once again I'll take Fly540 without hesitation.
Cabin FlownEconomy Class
Value For Money 12345
yes
9/10

Fly540.com customer review

(Kenya)

I flew with fly540 from to Nairobi to Eldoret and back to Nairobi and the service was great. From the flight to the cabin crew. Highly recommended. Timing for departure and arrival to the minute.
Cabin FlownEconomy Class
Value For Money 12345
yes
6/10

Fly540.com customer review

(Netherlands)

Flew Nairobi - Mombasa on September 2nd 2012. Supposed to leave at 12h eventually left at 15h when new plane from Mogadishu Somalia arrived to take us to our destination. The scheduled plane was damaged so badly it couldn't be repaired in time. Weren't clearly notified of the delay half an hour after the scheduled boarding time a woman told us there was a two hour delay 'at least' but nothing over the microphone on the speakers we had to tell the others. Later on new information was only given when asked they didn't take any initiative. Did all get two free sandwiches and a drink of choice though with a value of about 500 shillings which isn't too bad considering the flight cost about 2500 shillings each. Flight itself was okay bit bumpy but could be due to the borrowed old F28-4000 flight attendants were nice the cookies are disgusting but the free water on board is nice. In the end I'm glad my layover on Mombasa was 7 hours and the delay didn't make me miss my flight.
Cabin FlownEconomy Class
Value For Money 12345
yes
6/10

Fly540.com customer review

(Netherlands)

Flew Nairobi - Mombasa on September 2nd 2012. Supposed to leave at 12h eventually left at 15h when new plane from Mogadishu Somalia arrived to take us to our destination. The scheduled plane was damaged so badly it couldn't be repaired in time. Weren't clearly notified of the delay half an hour after the scheduled boarding time a woman told us there was a two hour delay 'at least' but nothing over the microphone on the speakers we had to tell the others. Later on new information was only given when asked they didn't take any initiative. Did all get two free sandwiches and a drink of choice though with a value of about 500 shillings which isn't too bad considering the flight cost about 2500 shillings each. Flight itself was okay bit bumpy but could be due to the borrowed old F28-4000 flight attendants were nice the cookies are disgusting but the free water on board is nice. In the end I'm glad my layover on Mombasa was 7 hours and the delay didn't make me miss my flight.
Cabin FlownEconomy Class
Value For Money 12345
yes
8/10

Fly540.com customer review

(Denmark)

Zanzibar to Nairobi with a stopover at Mombasa (with immigration). All in all a good flight. No delays and we even got our luggage when we arrived. I cannot figure out why they get so poor reviews. During the flight we got orange juice water and biscuits (do you expect to get anything from a budget airline). The only strange thing was the hand-written boarding cards but that's just another dimension to the African experience.
Cabin FlownEconomy Class
Value For Money 12345
yes
1 to 10 of 23 Reviews