✅ Verified Review
| I fly Fly540 regularly between Mombasa and Nairobi and have nothing but good things to say about the product and service. The airline is a low-cost carrier operating within Kenya and to a number of points outside, such as Zanzibar and Juba. Nairobi to Mombasa is usually operated by a Canadair aircraft. I choose to fly Fly540 because it is cheaper than the other carriers on the routes I travel, the terminal they use in Nairobi is far easier to use and their punctuality has always been excellent. Check in in Nairobi is a dream as it is handled in the new Terminal which is almost always empty. Security takes around 5 minutes and then you check in, in the big open terminal. This terminal was built as a temporary structure, but I think is here to stay. After check-in there is a further security checkpoint before you enter the departure lounge. Here there is a very small premium lounge (accessible by payment or Priority Pass etc.) an a larger open boarding gate area. There is a small café selling cold and hot drinks and some basic food items but no shops. The info screens above the gate have never shown the correct flight information at any time I have flown. Staff are unfortunately very uncommunicative here which is a problem if you want to get information from them, this is not the case with the Mombasa staff who seem much more customer-friendly. Boarding is usually started about 15 mins prior to departure through one of the gates and you normally walk to your aircraft. Cabins look worn, but not dirty. There is always a complimentary beverage service (tea, coffee, water or type of soda) and a biscuit (more than you get on BA or many of the European legacy airlines, let alone low cost!). The in-flight magazine is a good read. Flights has always arrived pretty much on schedule and I have never had problems with baggage (damage or loss). An excellent little airline which performs well above it's low-cost price tag. Fly540 unfortunately do not have any form of frequent flyer reward program.