✅ Verified Review
| Check-in in Oulu was a breeze. I received all my boarding passes from a friendly personnel. Flight to Helsinki, operated by NORRA for Finnair, was slightly delayed. ATR is a really uncomfortable and a small aircraft. Seat is hard, and the leather cushion really used. Water, juice and tea/coffee served on this domestic flight. Arrival about 10 minutes behind schedule, and fully packed bus transport to the terminal. Finnair is really saving when having flights operated by NORRA. Business class lounge at HEL was quiet, but food offering poor. I personally did not find anything to eat. Salads were bland, and neither heavy looking “salmon pizza” pieces nor beef chili hotdogs looked appetizing. Boarding for LHR flight was well organized, but in the plane, I changed my seat as there was a baby crying most of the flight just behind the curtain in economy class. Aperitif served promptly after take off. Finnair, isn’t it time to change the champagne. The same Joseph Perrier has been served on board for years. Very boring! The worst part of the flight other crying baby, was the food. It totally missed freshness, and the presentation was very poor. The taste, totally bland, tasteless and disgusting. Even the economy class food looked better. I complained to the purser, and she just nodded and said “Sorry, I will pass the feedback further”. There was no entertainment shown other one screen in front of the cabin showing the flight path. The front lavatory was dirty, and smelling very badly. Arrival at Heathrow about on schedule. As I had a connecting flight, I cannot say about luggage delivery. Finnair is really no thrills and no finesse airline. Gets you from A to B, but nothing more. Not recommended!