✅ Trip Verified
| Bangkok to Amsterdam via Helsinki. As I was planning to extend my holiday by a week or so, I booked a new flight back home by using Finnair (mostly due to their price and stopover times) on their new Airbus A350. Check-in at Bangkok Suvarnabhumi Airport was very slow and started to irritate lots of passengers as some people took ages to drop off their luggage. Once we passed that and security, the flight had an on-time departure. Once boarded, I noticed that everything was brand new. Legroom could have been a bit better, but flight attendants were very friendly welcoming you on board. Once departured, in-flight catering started to be served after 2 hours of take-off which was quite decent for airline food with a drink of your choice (multiple if you wanted so). During flight, the atmosphere was quiet with plenty of entertainment choice and able to grab a drink so now and then. Few hours before landing, we were served some food again, which to me was not so nice. Landed in Helsinki, I had a hour and a half spare for my next flight, so passing security and customs (which went quite smooth) we were waiting for our flight to Amsterdam on their A321. Another brand new aircraft for an upcoming flight of approximately 2 hours, but this on the other hand was very disappointing. European terminal was very crowded, flight attendants were very poor as they only served a water or juice once and never showed their faces again (until cleaning time) as apparently 4 flight attendants were needed to serve 4 business passengers. Landed on time, luggage didn't take long to arrive to belt too. Even though Finnair was excellent on longhaul flights, I found them quite disappointing on regional routes. Plenty of room to improve on that.