✅ Verified Review
| New York to Kuusamo via Helsinki. I was connecting from Montreal, where I already had received all boarding passes. My Finnair experience started in AA Admirals Club at JFK. It was nice, comfortable, and drinks and food were fine for my taste. Free WiFi. It had been renovated since my last visit few years ago. Boarding for Helsinki was done by groups. Plane was 7.2 years old Airbus A330 (OH-LTT). My seat and its surroundings were dirty, and wear and tear could be seen. Armrests and handset console looked disgustingly dirty. Champagne, water and juice were served as welcome drink. Finnair uses cool Finnish design glassware called Ultima Thule made by Iittala. Amenity kit, slippers (cool Marimekkko ones), pillow, blanket and water bottle were already on my seat. Take off delayed about 50 minutes cause of heavy traffic. Wine selection was good/decent and versatile. As a champagne lover, Nicolas Feuillatte Brut Grande Reserve was boring. Menu selection sounded much better than it actually was. Seared Cod was tasteless and presentation poor. Seat adjustments were limited and seat very narrow, especially for sleeping. Entertainment selection was ok, offering some nice new releases. Screen resolution poor and size small compared to new aircrafts. Best part was the free WiFi. I surprised some people sending them pics from the plane. Easy connectivity, and speed was fine for emails and WhatsApp chats. Breakfast was disappointment. Bakery fresh Bagel was hard and ice cold. Service correct, typical Finnish without too much smiles by older air hostesses. Arrival in Helsinki 15 minutes delayed. No additional security check, so I was quickly in the Finnair lounge. Flight to Kuusamo smooth, uneventful and arrival 15 minutes earlier than scheduled. My suitcase was first off the belt. Finnair offers correct, no “bells and whistles” product and service. A330 feels old and used.