✅ Verified Review
| Madrid to Helsinki with Finnair. In transit in Madrid Barajas I enjoyed a good shower and breakfast at the Iberia Business Lounge and headed on time to the gate for boarding. Boarding was by bus, as seems to be the routine for Finnair in Madrid (wonder, why, with most jet bridges totally empty). No point in Priority Boarding as you just get first to the bus, where you wait at least 15 minutes to fill it up. After a decent long-haul Business Class seat, the A321 seating seemed cramped. As soon as the person ahead of me reclined his seat, no way to read a newspaper. Following the captain's welcome announcement in Finnish, Swedish and English, all cabin announcements were made again in Spanish and English. Apparently, nobody in the cabin spoke Finnish or Swedish! Pre-lunch drinks served in designer glassware and soon the lunch was served. Sad to see that in Business Class, Finnair now serves a very basic lunch - Pork Patty which is basically a hamburger made of minced pork, full of flour, swimming in a heavy creamy sauce. What happened to all those specialities Finnair Business Class was once famous of, such as reindeer, venison, or arctic char? Above all, why on earth would an international airline serve pork as the single dish on such a long flight in Business Class? To wrap up the lunch only a horrible instant coffee was served. Not good. Landed on time, but had a long walk through the terminal to the baggage hall, which was a struggle to find. Apparently, there was information on a monitor when we deplaned, but if you missed it, like many of us did, you have no idea when walking through the endless crowded corridors of HEL airport, where to take the stairs down for the correct baggage hall.